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ITIL :: View topic - Just passed ITIL 2 Managers
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Just passed ITIL 2 Managers
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Black_bear
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Joined: Dec 21, 2008
Posts: 14

PostPosted: Sat Feb 28, 2009 5:07 am    Post subject: Just passed ITIL 2 Managers Reply with quote

Just got my results and I am over the moon. My advice to anyone taking the exams is to practice taking mock exams beforehand so as to get used to the time pressures and writing at speed.
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UKVIKING
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Joined: Sep 16, 2006
Posts: 3298
Location: London, UK

PostPosted: Sat Feb 28, 2009 5:23 am    Post subject: Reply with quote

how was your hand after the first day

how many pages for each paper

and congrats
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John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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LizGallacher
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Joined: Aug 31, 2005
Posts: 550
Location: UK

PostPosted: Sun Mar 01, 2009 2:49 am    Post subject: Reply with quote

Congratulations! It is hard work, but it is worth it when you get that "Red Badge"
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Liz Gallacher,
ITIL EXPERT
Accredited ITIL and ISO/IEC20000 Trainer and Consultant - Freelance
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Black_bear
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Joined: Dec 21, 2008
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PostPosted: Sun Mar 01, 2009 4:10 am    Post subject: Reply with quote

Thanks for the congratulations. I wrote about 30 pages each exam and my hand was ok.

If I was doing this exam again, I would sacrifice neat but slower handwriting for scrawl and speed right from the start.
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BorisBear
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Joined: Mar 10, 2008
Posts: 403
Location: Sunderland

PostPosted: Mon Mar 02, 2009 6:48 pm    Post subject: Reply with quote

I wrote 35 pages for each exam and the only thing I could hold afterwards was a pint glass........which worked out well in the end
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UKVIKING
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Joined: Sep 16, 2006
Posts: 3298
Location: London, UK

PostPosted: Mon Mar 02, 2009 7:19 pm    Post subject: Reply with quote

Same for the pint for me

40 & 43 pages

and i still practice holding a pint
practicing drinking the pint
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John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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LizGallacher
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Joined: Aug 31, 2005
Posts: 550
Location: UK

PostPosted: Mon Mar 02, 2009 7:36 pm    Post subject: Reply with quote

Black_bear wrote:


If I was doing this exam again, I would sacrifice neat but slower handwriting for scrawl and speed right from the start.


Within reason! As a marker, my heart sinks when I open an exam script with really messy handwriting - it makes finding if they have made the necessary points that I can award marks to much harder. My own writing is pretty bad, so I had to concentrate on making it legible. You need to aim for legible but not excessively neat. But if we cannot find the point we are looking for as there are so many crossings-out, arrows and squiggles, we will give up trying.
It helps a lot if you leave a lot of white space - write on every second line, do bullet points, divide your answer into paragraphs. Then even a bit of a scrawl is a lot easier to read than a dense page of it.

I know this is all behind you now, but anyone else thinking of sitting the exam, please remember, we have to be able to read it to mark it!
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Black_bear
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Joined: Dec 21, 2008
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PostPosted: Tue Mar 03, 2009 6:28 am    Post subject: Reply with quote

Good point - what I really meant was sacrifice neat yet slow handwriting for speed and legible scrawl!!
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DYbeach
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Joined: May 25, 2008
Posts: 413
Location: Sydney, Australia

PostPosted: Tue Mar 03, 2009 9:10 am    Post subject: Reply with quote

[quote="LizGallacher"]
Black_bear wrote:

anyone else thinking of sitting the exam, please remember, we have to be able to read it to mark it!


Is that why the exam is now multiple choice?
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DYbeach
ITIL V3 Release, Control & Validation,
ITIL V3 Operation SUpport & Analysis
PMI CAPM (R)

"In times of universal deceit, telling the truth will be a revolutionary act." George Orwell
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LizGallacher
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PostPosted: Tue Mar 03, 2009 9:59 am    Post subject: Reply with quote

No, because it is more profitable for APMG that way!
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Liz Gallacher,
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sugz
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Joined: Aug 13, 2008
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PostPosted: Thu Mar 12, 2009 5:46 pm    Post subject: Reply with quote

So the Manager (v2) Exam is now multiple choice?...

Also, is it really necessary to write a 36000 word essay per exam to answer the questions asked during the test?

Mo
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sugz
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Joined: Aug 13, 2008
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PostPosted: Thu Mar 12, 2009 5:49 pm    Post subject: Reply with quote

Also, where can I find mock labs for the managers exam?

Mo
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UKVIKING
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Joined: Sep 16, 2006
Posts: 3298
Location: London, UK

PostPosted: Thu Mar 12, 2009 6:08 pm    Post subject: Reply with quote

No the manager's exam is still Essay

You dont have to write 30k words

You have to answer the questions in your own words - ensuring that you answer the question completely

I wrote double spaced and single sided - a lot of lists etc

The v3 program is settlign for multiple guess exams
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John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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LizGallacher
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Joined: Aug 31, 2005
Posts: 550
Location: UK

PostPosted: Thu Mar 12, 2009 6:20 pm    Post subject: Reply with quote

You have roughly 35 minutes per question - so as much as you can write in that time - usually about 4-5 pages each - more if you spread it out with double spacing etc
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Liz Gallacher,
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DYbeach
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Joined: May 25, 2008
Posts: 413
Location: Sydney, Australia

PostPosted: Fri Mar 13, 2009 8:00 am    Post subject: Reply with quote

I've done a mock exam for V3 Release, Control and Validation. It's multiple choice but not necessarily easy. Each option (there are 4) has multiple actions if you know what I mean, and while some can be eliminated right away on the grounds of being ridiculous, there isn't necessarily a big difference between the 2 best answers. You have to read the questions very carefully. I don't think they'll be giving the certificates away ie it won't be that easy.

Kind of like foundation but very much on a different level.

Unfortunately there are not very many mock exams so it's impossible to know the level of the questions in the impending (gulp) exam. 16 April.

Uni lecturer has promised a bottle of wine to everyone who scores more that 37.
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DYbeach
ITIL V3 Release, Control & Validation,
ITIL V3 Operation SUpport & Analysis
PMI CAPM (R)

"In times of universal deceit, telling the truth will be a revolutionary act." George Orwell
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