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ITIL :: View topic - CSC -Chennai - HP AssetCenter Application Production support
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CSC -Chennai - HP AssetCenter Application Production support

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Joined: Feb 21, 2009
Posts: 2
Location: Bagnalore

PostPosted: Sat Feb 21, 2009 4:53 pm    Post subject: CSC -Chennai - HP AssetCenter Application Production support Reply with quote

CSC -Chennai opening for HP AssetCenter Application Production Support (Jobcode=C022)
Hi ,

Greetings from Cosmic .

We have immediate openings for CSC (

Position : HP AssetCenter Application Production Support

Exp: 5 + yrs

Location: Chennai .

Willing to work in 24*7 .


The IT Asset Mgt (ITAM) Systems team is part of the ESM (Enterprise Systems Mgt) Program within the ITI Infrastructure Programs organization. The goal of IT Asset Mgt (ITAM) is to provide a common ITAM solution that contains reliable asset data for servers, storage, network devices, system software, and other infrastructure components globally.

FCAMS (Ford Centralized Asset Mgt System) is the master source of all IT asset data for IT infrastructure components. FCAMS is an application built using the HP AssetCenter tool.

This position will perform operational tasks associated with FCAMS and other ITAM applications.
It will also provide the opportunity to perform some development activities as time allows.


The candidate must:

-be a motivated self-starter ,-be team-oriented
-be capable of juggling multiple tasks simultaneously
-have excellent problem-solving skills
-have ability to communicate with users of ITAM applications to resolve issues
-have experience as an application developer in:
> Oracle/SQL > ASP > HTML > XML/cXML
> Javascript > VBScript > Crystal Reports
-proven ability to learn new technologies quickly
-experience in developing robust data interfaces between multiple applications/databases


-Experience developing HP AssetCenter applications
-Experience/Knowledge of Purchasing business or asset management
-ITIL Foundations trained
-General knowledge of IT infrastructure
-Experience working with purchased software packages
-Experience with Tivoli tools


The primary responsibility of this position is to perform these operational tasks:
-Instrument FCAMS using APM (Appl Performance Monitoring) tools
-Manage/Monitor FCAMS application/database interfaces
-Perform annual FCAMS userid audit
-Gather data and publish ITAM application production support scorecard to include availability, performance, incident responsiveness and usage
-Manage Citrix userids
-Manage GIRS queues including the resolution of Level 2 incidents and assignment of Level 3 incidents as needed
-Document solutions to issues and problems for uploading to the FCAMS Scope document
-Create adhoc views/reports in FCAMS
-Manage existing views in FCAMS (e.g. delete views created by people no longer with Ford, delete duplicative views, etc.)
-Create new FCAMS userids (future)
-Load BAL's (Bulk Asset Load files) received from team throughout the Ford enterprise (future)
-Upload catalog files received from vendors into FCAMS (future)

As time allows, this position would be engaged in application development activities:

Develop solution to enhance the ITAM Systems Team's ability to gather and publish metrics regarding the FCAMS interfaces-
Build summary report of server performance data stored in Tivoli Data Warehouse- If person has HP AssetCenter development skils, then participate in development tasks of FCAMS enhancement projects

If interested,pls send your profile in word doc and the following details:

1.Current Company ,Current location:
2.Current CTC :
3.Expected CTC:
4.Notice Period:
5.Contact details:
6.Total experience :
Relevant Experience in HP AssetCenter :
7.Profile in WORD format:
A)Year of Passout:
B)Aggregate Marks in %:
E)Passport Details:

Thanks & regards,
Cosmic Consultants
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