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ITIL :: View topic - CSIP
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PostPosted: Sat Jun 25, 2005 1:54 am    Post subject: CSIP Reply with quote

I'm reading the green book, planning to implement serrvice management. It keeps mentioning CSIP but I can't find what exactly that stands for. I'm using 'something service implementation plan' as context for what I'm reading but I'd like to be sure.

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Senior Itiler

Joined: Oct 06, 2004
Posts: 77
Location: Bloomington, IL

PostPosted: Sat Jun 25, 2005 5:25 am    Post subject: Reply with quote

Green Book page #1

"Continuous Service Improvement Programme" (CSIP)

It took me a while to realize they only define the abbreviaiton once early on.

Hope this helps

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