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The Itil Community Forum: Forums

ITIL :: View topic - Resellers
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Joined: Mar 09, 2009
Posts: 1

PostPosted: Wed Apr 15, 2009 10:43 pm    Post subject: Resellers Reply with quote

Hello to you all - I work for a vendor of ITSM solutions (booooo-hisssss I hear you all say)!

What I'm looking to do is recruit some resellers and while I am aware of some companies I'd like to work with, I thought I'd ask my 'prospects' what they look for in a reseller.

Also if any of you have any suggestions about particular companies I should engage with - then please send me a personal message (if you can).

It's quite important to note that we target our solutions at the SMB market place and as such your larger SI's are not really appropriate from the perspective that their customers are larger than our sweet spot and they have already heavily invested in other technologies.

Many thanks in advance

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Senior Itiler

Joined: Mar 10, 2008
Posts: 403
Location: Sunderland

PostPosted: Wed Apr 15, 2009 11:09 pm    Post subject: Reply with quote

Put simply I look for any kickbacks and gratuities that I can get my hands on.......I have a very nice Axios tea-towel and a BMC stress ball.

I always think there are a lot of synergies between call centre technologies and ITSM solutions - why don't you hook up with some of the resellers in that sector.

Failing that why not work with some ITSM consulting companies who can get your products out there in the marketplace as part of their assignments.
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