Search
Topics
  Create an account Home  ·  Topics  ·  Downloads  ·  Your Account  ·  Submit News  ·  Top 10  
Modules
· Home
· Content
· FAQ
· Feedback
· Forums
· Search
· Statistics
· Surveys
· Top
· Topics
· Web Links
· Your_Account

Current Membership

Latest: daughertyclifford1
New Today: 15
New Yesterday: 169
Overall: 130748

People Online:
Visitors: 46
Members: 5
Total: 51 .

Languages
Select Interface Language:


Major ITIL Portals
For general information and resources, ITIL and ITSM World is the most well known for both ITIL and ITIL Books. A shorter snapshot approach can be found at ITIL Zone

Related Resources
Service related resources
Service Level Agreement
Outsourcing

Note: ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.


The Itil Community Forum: Forums

ITIL :: View topic - Succinct revision aid for ITIL v2 Foundation
 Forum FAQForum FAQ   SearchSearch   UsergroupsUsergroups   ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

Succinct revision aid for ITIL v2 Foundation

 
Post new topic   Reply to topic    ITIL Forum Index -> ITIL Certification
View previous topic :: View next topic  
Author Message
Kip
Newbie
Newbie


Joined: Apr 24, 2009
Posts: 8

PostPosted: Fri Apr 24, 2009 8:28 pm    Post subject: Succinct revision aid for ITIL v2 Foundation Reply with quote

Hi

I have my ITIL managers course in a few weeks, and before hitting the SS/SD textbooks such I would like to refresh myself on the key concepts of ITIL foundation v2, as its a good few years since I sat the exam, and have since done v3 bridge, which I need to get out of my head!

Can anybody recommend a textbook/guide that may be suitable as a refresher of v2 knowledge?

Any advice on this matter would be gratefully received.

Regards
Kip
Back to top
View user's profile
Diarmid
Senior Itiler


Joined: Mar 04, 2008
Posts: 1884
Location: Newcastle-under-Lyme

PostPosted: Fri Apr 24, 2009 9:22 pm    Post subject: Reply with quote

If you have been working in IT Service Management in the years since you did the foundation, then you have no need of revision. Simply take your experience to the course and let it merge with the material.

I would find it alarming if work you did on the bridging course is actually harmful.

Also I would have thought that the introductory sections to each chapter in SD and SS would quickly refresh on the key concepts.
_________________
"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
Back to top
View user's profile Send e-mail
Display posts from previous:   
Post new topic   Reply to topic    ITIL Forum Index -> ITIL Certification All times are GMT + 10 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Powered by phpBB 2.0.8 © 2001 phpBB Group
phpBB port v2.1 based on Tom Nitzschner's phpbb2.0.6 upgraded to phpBB 2.0.4 standalone was developed and tested by:
ArtificialIntel, ChatServ, mikem,
sixonetonoffun and Paul Laudanski (aka Zhen-Xjell).

Version 2.1 by Nuke Cops 2003 http://www.nukecops.com

Forums ©

 

Logos/trademarks property of respective owner. Comments property of poster. Rest 2004 Itil Community for Service Management & Foundation Certification. SV
Site source copyright (c)2003, and is Free Software under the GNU / GPL licence. All Rights Are Reserved.