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ITIL :: View topic - Foundation Study Material
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Foundation Study Material

 
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thevampire
Newbie
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Joined: May 17, 2009
Posts: 2

PostPosted: Mon May 18, 2009 8:28 pm    Post subject: Foundation Study Material Reply with quote

Hi everybody,

I have all the books listed on the site

http ://itil. technorealism. org/index. php?page= ITIL_Books

Can any 1 please help me out finding the syallabus I need to clear the Foundation Exam ?

Please help I am confused with all the material.

Thanks,
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UKVIKING
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Joined: Sep 16, 2006
Posts: 3292
Location: London, UK

PostPosted: Mon May 18, 2009 11:04 pm    Post subject: Reply with quote

look through the posts in this forum

the answer is there

hint look for liz
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Change Management is POWER & CONTROL. /....evil laughter
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thevampire
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Joined: May 17, 2009
Posts: 2

PostPosted: Tue May 19, 2009 12:55 am    Post subject: Reply with quote

UKVIKING wrote:
look through the posts in this forum

the answer is there

hint look for liz



Thanks for the advise Mr Viking. I was going through Liz Posts and I read somewhere "overview of the all the five books" or the concept.

Please tell me where do I find such a book now that V3 is out.

I already have the 5 books. Can some 1 help me sort out the syllabus out of it ?

Thanks
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UKVIKING
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Joined: Sep 16, 2006
Posts: 3292
Location: London, UK

PostPosted: Tue May 19, 2009 5:44 pm    Post subject: Reply with quote

Liz talks about a foundation study guide book that is good

I dont know it

Look at teh foundation itil v3 posts /threads too
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John Hardesty
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LizGallacher
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Joined: Aug 31, 2005
Posts: 550
Location: UK

PostPosted: Sat May 23, 2009 8:08 pm    Post subject: Reply with quote

At the riskof repeating myself...
ITIL V3 Foundation Handbook ISBN: 9780113311712
and/or
Foundations of IT Service Management Based on ITIL V3
ISBN: 9789087530570
and/or
Passing your ITIL Foundation Exam - The Official ITIL Foundation Study Aid
ISBN: 9780113310791
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Accredited ITIL and ISO/IEC20000 Trainer and Consultant - Freelance
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dam
Senior Itiler


Joined: Sep 05, 2007
Posts: 57

PostPosted: Sun Nov 29, 2009 9:13 pm    Post subject: Reply with quote

Thanks Liz for this very useful information! (I've been working with ITIL for a while and now I've finally decided to pass the exam...)

LizGallacher wrote:
At the riskof repeating myself...
ITIL V3 Foundation Handbook ISBN: 9780113311712
and/or
Foundations of IT Service Management Based on ITIL V3
ISBN: 9789087530570
and/or
Passing your ITIL Foundation Exam - The Official ITIL Foundation Study Aid
ISBN: 9780113310791
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dam
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Joined: Sep 05, 2007
Posts: 57

PostPosted: Sun Nov 29, 2009 9:52 pm    Post subject: Reply with quote

Hi Liz,
a quick update (I've just ordered these books ), the third one is now available in a new edition (Published: 30 Sep 2009):

Passing your ITIL® Foundation Exam - 2nd Edition
ISBN: 9780113312061

cheers,
Dam
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Timo
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Joined: Oct 26, 2007
Posts: 295
Location: Calgary, Canada

PostPosted: Tue Dec 01, 2009 3:37 am    Post subject: Reply with quote

I think people put way too much emphasis and effort in obtaining the study material. I studied for V3 out of a 50 page ITIL v3 summary. Was enough to pass. The bigger question is always WHY you are doing the exam? If ITIL is your cup of tea then no book will replace the experience. Books give guidance and suggestions but then there is a real world where "the best" (or the good now) practice from the book goes out the door because of XYZ.

IMHO if you just discover the ITIL acronym you won't full appreciate it from reading 5 ridiculous boring volumes of V3. You will get a far greater benefit from attending a class where topics can be discussed and mapped to real life experiences and scenarios. That's how the knowledge gets solidified.

Sorry, went on a bit of a rant here and probably didn't address the question in the first place.
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dam
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Joined: Sep 05, 2007
Posts: 57

PostPosted: Tue Dec 01, 2009 6:13 am    Post subject: Reply with quote

Hi Timo,
I understand your position but I don't agree with you on one point, you say "no book will replace the experience". I think that when you have field experience, even ITIL oriented field experience as in my case, you have to get trough the books to have a look a what you have done and what you know from a strict ITIL point of view. Then what is nice about ITIL is that you can adapt it to reality but to pass the exam I think you have to stick to the books. This also a reason for me to go for the exam beside the certificate: getting back to the fundamentals of ITIL after a lot of operational ITIL.
I agree with you a training class is far better than study alone (even if... I've heard people complaining about trainings focused on "how to pass the exam" more than truly understanding ITIL) but I've not been clever enough to make my last company pay for it so now I'm in between jobs and I go for a self-study for pure budget reasons...
Regards,
Dam
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Timo
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Joined: Oct 26, 2007
Posts: 295
Location: Calgary, Canada

PostPosted: Tue Dec 01, 2009 6:31 am    Post subject: Reply with quote

Sorry, I didn't mean to sound like discouraging you from studying the books. I guess the meaning of my rant was that you'd get a better value from a classroom. (provided the trainer is good)
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Diarmid
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Joined: Mar 04, 2008
Posts: 1884
Location: Newcastle-under-Lyme

PostPosted: Thu Dec 03, 2009 12:30 am    Post subject: Reply with quote

dam wrote:
... you have to get trough the books to have a look a what you have done and what you know from a strict ITIL point of view.m


Dam, I don't disagree with your post, except there is no such thing as strict ITIL other than in exams. The ITIL point of view is broad. So what you will step back to is the bigger picture to give perspective to your experience.

I'm sure that is what you were saying and I only mention it for the benefit of others (beginners) reading this thread.
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