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ITIL :: View topic - Configuration Items that cross various organizations
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Configuration Items that cross various organizations

 
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ferronb
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Joined: Jun 04, 2009
Posts: 6

PostPosted: Tue Jul 14, 2009 12:48 am    Post subject: Configuration Items that cross various organizations Reply with quote

Hello All...Who should approve a change to a CI if the CI cross mutiple business areas and functions? Should it be "all interested parties" or the main CI owner?
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UKVIKING
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Joined: Sep 16, 2006
Posts: 3292
Location: London, UK

PostPosted: Tue Jul 14, 2009 2:51 am    Post subject: Reply with quote

Is it going to the Change Board ?

Then the members of the board would have to approve
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John Hardesty
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Change Management is POWER & CONTROL. /....evil laughter
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Diarmid
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Joined: Mar 04, 2008
Posts: 1884
Location: Newcastle-under-Lyme

PostPosted: Tue Jul 14, 2009 6:44 pm    Post subject: Reply with quote

ferronb,

there are many kinds of approval. What is it that concerns you?

the benefit of the change? - business approval
the method of doing it? - technical approval
the scheduling? - everyone impacted either by the change or by its implementation
the costs? the bean counters
the resourcing? - managers of resources

And then the Change Manager approves that all these aspects are covered properly before giving the go-ahead.
_________________
"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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