Select Interface Language:
For general information and resources, ITIL and ITSM World is the most well known for both ITIL and ITIL Books. A shorter snapshot approach can be found at ITIL Zone
Service related resources
Service Level Agreement
Note: ® ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.
The Itil Community Forum: Forums
ITIL :: View topic - ITIL foundation
dvadlamoodi Newbie Joined: Aug 25, 2009 Posts: 4
Posted: Mon Sep 07, 2009 4:33 pm Post subject: Thanks
Thank you all for sharing. I look into the information provided by you all. Sometimes it scares me to post the queries in Forums.
Once again thanks to all.
UKVIKING Senior Itiler Joined: Sep 16, 2006 Posts: 3385 Location: London, UK
Posted: Mon Sep 07, 2009 5:48 pm Post subject:
This forum is to discuss ITIL etc. The gurus/senior types - like myself - expect people to put a little effort before they come to the forum asking questions.
there is a vast difference between
I want to know all about ITIL. Give me the information
I want to know all about ITIL. I have gone to the following sites (list of sites).... but I dont know whether ITIL will benefit me as I am (describes job)
The first one did not spend any effort at all and wants all of the info presented to them - the reaction from the forum is swift and painful but not abusive
The second did spend time and effort and requires clarification. The forum's reaction will be different. _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
All times are GMT + 10 Hours
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
Logos/trademarks property of respective owner. Comments property of poster. Rest © 2004 Itil Community for Service Management & Foundation Certification. SV Site source (c)2003, and is Free Software under the GNU / GPL . All Rights Are Reserved.