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Joined: Sep 16, 2006 Posts: 3110 Location: London, UK
Posted: Mon Sep 07, 2009 5:48 pm Post subject:
dvadlamoodi
This forum is to discuss ITIL etc. The gurus/senior types - like myself - expect people to put a little effort before they come to the forum asking questions.
there is a vast difference between
I want to know all about ITIL. Give me the information
and
I want to know all about ITIL. I have gone to the following sites (list of sites).... but I dont know whether ITIL will benefit me as I am (describes job)
The first one did not spend any effort at all and wants all of the info presented to them - the reaction from the forum is swift and painful but not abusive
The second did spend time and effort and requires clarification. The forum's reaction will be different. _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
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