For general information and resources, ITIL and ITSM World is the most well known for both ITIL and ITIL Books. A shorter snapshot approach can be found at ITIL Zone
Note: ® ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.
I think we should have section for LL(Lessons Learned) which discuss the sucess or failure of any member and each member attend the exam he share his experience/plan/resources/ even which material he did.
I would ask Admin to try to add this great section.
Thanks a lot. _________________ Regards,
Mohamed Hassan, PMP
Joined: May 25, 2008 Posts: 413 Location: Sydney, Australia
Posted: Wed Sep 09, 2009 7:50 pm Post subject:
It could be extended to what we have done in our work as well, so long as IP is not compromised.
Although exam stuff is pretty much done to death in the Certification forum _________________ DYbeach
ITIL V3 Release, Control & Validation,
ITIL V3 Operation SUpport & Analysis
PMI CAPM (R)
"In times of universal deceit, telling the truth will be a revolutionary act." George Orwell
Well, I like of the idea to extend it to what we have done in our work. I am sure we all have plenty of stories to share and plenty of Change Controls that didn't go as expected.
Joined: Sep 16, 2006 Posts: 3115 Location: London, UK
Posted: Wed Sep 09, 2009 9:20 pm Post subject:
Radi2k
Are you suggesting a Exam Lessons learned or an ITIL process lessons learned
If the former, then I do not recommend that. One - i think there is IP issues about discussing the exam questions after taking the exam. This I think is part of process that exam takers have if I recall. I dont think the owners of this site want to be known as a exam cheat site
If it is for the latter, this is what the discussion posts are all about.
Trial and error. Explain. etc some comments, suggestions etc
The real issue is the level of detail that would make the LL worthwhile
If i work for company X, i dont want my dirty laundry aired to the world. If it is santized to the point that the company can not be noted, how can you be sure the information is noted
The other issue is experience is the best teacher. In spite of LLs I have seen, there are always some people.. oh this wont happen to me.. and pow _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
Forum FAQ
Search
Usergroups
Profile
Log in to check your private messages
Log in
