Search
Topics
  Create an account Home  ·  Topics  ·  Downloads  ·  Your Account  ·  Submit News  ·  Top 10  
Modules
· Home
· Content
· FAQ
· Feedback
· News
· Search
· Statistics
· Surveys
· Top
· Topics
· Web Links
· Your_Account

THE ITIL BOOKS

The five ITIL books can be obtained directly from the publisher's website:
HERE

Or as downloadable PDFs: HERE

Current Membership

Latest: LaunaJer
New Today: 19
New Yesterday: 125
Overall: 210217

People Online:
Visitors: 159
Members: 1
Total: 160 .

Login
Nickname

Password

Don't have an account yet? You can create one. As a registered user you have some advantages like theme manager, comments configuration and post comments with your name.

Related Resources

Service related resources
Service Level Agreement
Outsourcing

Note: ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.


Search



Languages
Select Interface Language:


Advertising
Please contact us via the feedback page to discuss advertising rates.

The Itil Community Forum: Forums

ITIL :: View topic - Underpinnig Contracts
 Forum FAQForum FAQ   SearchSearch   UsergroupsUsergroups   ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

Underpinnig Contracts

 
Post new topic   Reply to topic    ITIL Forum Index -> Related Topics
View previous topic :: View next topic  
Author Message
Guest






PostPosted: Tue Jul 05, 2005 4:47 am    Post subject: Underpinnig Contracts Reply with quote

Hi there, I'm just starting a new project of trying to get external suppliers to conform with our ITIL processes when outsourcing IT services, does anyone have and example or a template of an underpinning contract for use with an external supplier ?

Thanks, Pete.

PS I've tried google Wink
Back to top
mcardinal
Senior Itiler


Joined: Oct 06, 2004
Posts: 77
Location: Bloomington, IL

PostPosted: Sat Oct 08, 2005 6:01 am    Post subject: Reply with quote

Do you have SLAs or OLAs yet? If so just use those templates as a basis for an UC. They are really all these same thing, just focused on different providers and receivers.

Michael
Back to top
View user's profile Send e-mail MSN Messenger
Display posts from previous:   
Post new topic   Reply to topic    ITIL Forum Index -> Related Topics All times are GMT + 10 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Powered by phpBB 2.0.8 © 2001 phpBB Group
phpBB port v2.1 based on Tom Nitzschner's phpbb2.0.6 upgraded to phpBB 2.0.4 standalone was developed and tested by:
ArtificialIntel, ChatServ, mikem,
sixonetonoffun and Paul Laudanski (aka Zhen-Xjell).

Version 2.1 by Nuke Cops 2003 http://www.nukecops.com

Forums ©

 

Logos/trademarks property of respective owner. Comments property of poster. Rest 2004 Itil Community for Service Management & Foundation Certification. SV
Site source copyright (c)2003, and is Free Software under the GNU / GPL licence. All Rights Are Reserved.