Create an account Home  ·  Topics  ·  Downloads  ·  Your Account  ·  Submit News  ·  Top 10  
· Home
· Content
· Feedback
· News
· Search
· Statistics
· Surveys
· Top
· Topics
· Web Links
· Your_Account


The five ITIL books can be obtained directly from the publisher's website:

Or as downloadable PDFs: HERE

Current Membership

Latest: TorriCoron
New Today: 1
New Yesterday: 40
Overall: 231753

People Online:
Visitors: 131
Members: 0
Total: 131



Don't have an account yet? You can create one. As a registered user you have some advantages like theme manager, comments configuration and post comments with your name.

Related Resources

Service related resources
Service Level Agreement

How to set up
IT Change Management
Process Info-Graphic

NOTE: ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.


Select Interface Language:

Please contact us via the feedback page to discuss advertising rates.

The Itil Community Forum: Forums

ITIL :: View topic - path?
 Forum FAQForum FAQ   SearchSearch   UsergroupsUsergroups   ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

Goto page Previous  1, 2
Post new topic   Reply to topic    ITIL Forum Index -> ITIL Certification
View previous topic :: View next topic  
Author Message
Senior Itiler

Joined: Mar 31, 2008
Posts: 109
Location: North West England

PostPosted: Fri Nov 27, 2009 6:41 pm    Post subject: Reply with quote


The ITIL material is covered by copyright so if you want a "dump" of it, you are going to have to pay for it from a reputable source.

Mick Smith
Change, Configuration and Release Manager
Back to top
View user's profile
Senior Itiler

Joined: Sep 16, 2006
Posts: 3597
Location: London, UK

PostPosted: Fri Nov 27, 2009 8:16 pm    Post subject: Reply with quote


What MNS Smith states is correct

As ITIL is copyrighted and is the Intellectual property of the OGC - managed by APMG, no one here will assist you in violating Copyright or Intellectual property rights. That is why I say go away.

In addition, the training documentation from training companies providing training on ITIL is also copyrighted/IP. The training material is the IP of the training company as that is how they get funds

If you want to pass the exam, get the official study guides - this forum does have this information in the this forum (ITIL Certification ) and other

You should get the official study material so that you can pass the exam

In addition, there are very few if any 'sample tests' that are legitimate out there for the ITIL Foundation exam. As from what has been told, the exam has gone through another re-write

If you are interested in ITIL and want to discuss it, please feel free to stay and ask questions.

However, if you merely want 'dumps' etc and are not interested in doing the work to study, learn etc about ITIL, then .. well... as I had already said.... that still holds true

And, this site is NOT is not a training site nor does this site nor the people who post here should be used as an alternative to actual studying and training.

If you have a point of contention about a specific part of ITIL and the materials confuses you, you can ask for clarification. What the first responses will be is usually

what does your training materials say
what is the confusion about
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
Back to top
View user's profile
Senior Itiler

Joined: Nov 14, 2007
Posts: 109

PostPosted: Sat Nov 28, 2009 7:07 am    Post subject: Reply with quote

Has Rupak gone?

Thats a shame. I quite liked him.

Everyone. Raise your glasses. TO RUPAK!
Back to top
View user's profile
Senior Itiler

Joined: May 25, 2008
Posts: 413
Location: Sydney, Australia

PostPosted: Sun Nov 29, 2009 12:42 pm    Post subject: Reply with quote

Thing is Rupak, if people treat the ITIL certification as a brain dump and pass the exams by cramming in information and memorising multiple choice questions and answers, what they get is a piece of paper that says, that they have a certain amount of knowledge and experience. But they will not be up to the job.

This devalues the certification for those of us working in Service Management Roles, and that is why people get shirty about requests for free information with the aim of avoiding work and/or cost.

What will eventaully happen, Rupak, is if more and more people use unauthorised short cuts to get these certifications, having them on your CV will mean nothing at all, and prospective employers will look for experience instead.

So go ahead if you feel this is what you need to get by, but in the long run it won't help you
ITIL V3 Release, Control & Validation,
ITIL V3 Operation SUpport & Analysis

"In times of universal deceit, telling the truth will be a revolutionary act." George Orwell
Back to top
View user's profile Send e-mail
Display posts from previous:   
Post new topic   Reply to topic    ITIL Forum Index -> ITIL Certification All times are GMT + 10 Hours
Goto page Previous  1, 2
Page 2 of 2

Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Powered by phpBB 2.0.8 © 2001 phpBB Group
phpBB port v2.1 based on Tom Nitzschner's phpbb2.0.6 upgraded to phpBB 2.0.4 standalone was developed and tested by:
ArtificialIntel, ChatServ, mikem,
sixonetonoffun and Paul Laudanski (aka Zhen-Xjell).

Version 2.1 by Nuke Cops 2003

Forums ©


Logos/trademarks property of respective owner. Comments property of poster. Rest 2004 Itil Community for Service Management & Foundation Certification. SV
Site source copyright (c)2003, and is Free Software under the GNU / GPL licence. All Rights Are Reserved.