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ITIL :: View topic - Scope for Capacity Management
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Scope for Capacity Management

 
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Ash85
Newbie
Newbie


Joined: Nov 20, 2009
Posts: 5

PostPosted: Mon Nov 23, 2009 5:25 pm    Post subject: Scope for Capacity Management Reply with quote

Hi All,

I am ITIL V3 certified working for Capaicty Management from the last 10 months. In total I have 4 years of IT Expereience.

Before working for Capacity Managemnt I was working on Network Monitoring tool.

I want to know if there is scope for ITIL consultants woking for Capacity Management because I have never seen opening for Cpacity Management whereas I had seen many openings for Incident,Problem,Change Management which makes me a bit worried about my future in this field.

Regards,
Ash85
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thechosenone69
Senior Itiler


Joined: Jun 06, 2007
Posts: 268

PostPosted: Mon Nov 23, 2009 8:03 pm    Post subject: Reply with quote

Hi Ash,

Welcome to the Forums, this is not a job consulting website you can find some statistics online just google it. Also yes some companies out there are looking for that position. So Capacity management didn't come to an end yet.

Kind regards,

A
_________________
Ali Makahleh
Configuration Management(Blue Badge),
ITILV2 Service Manager(Red Badge),
ITILV3 Expert(Lilac Badge) Certified.

“If you can't describe what you are doing as a process, you don't know what you're doing." W. Edwards Deming.
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Ash85
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Joined: Nov 20, 2009
Posts: 5

PostPosted: Mon Nov 23, 2009 8:45 pm    Post subject: Reply with quote

Hi,

Appreciate your feedback.

I just wanted a view of experienced persons on this forum to cearify my doubt.

Regards,
Ash85
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UKVIKING
Senior Itiler


Joined: Sep 16, 2006
Posts: 3313
Location: London, UK

PostPosted: Mon Nov 23, 2009 11:32 pm    Post subject: Reply with quote

I can say that Cap Mgmt roles are rare

Usually they get made because of a need

Usually network or telco centric

I worked for a one of my clients and in addition to doing CHange, I got volunteered for Capacity

It fit into the role I was doing for change so i actually enjoyed it
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John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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Ash85
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Newbie


Joined: Nov 20, 2009
Posts: 5

PostPosted: Tue Nov 24, 2009 1:07 am    Post subject: Reply with quote

Hi

I will be implementing Capacity Management for one of our new clients.

Hoping to learn new things from this experience and hopefully I may even get opportunity in some other company.

Regards,
Ash85
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MBU
Senior Itiler


Joined: Dec 18, 2008
Posts: 70

PostPosted: Tue Nov 24, 2009 1:25 am    Post subject: Reply with quote

Naaah, learning on clients cost is not fair.
It's an approach like this that makes life for me as consultant so hard ... Fixing others "hey customer, i've learned a lot and you paid" issues is very hard as customers are often confused after these experiences.
I (freelance) don't like this!
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tomkin
Itiler


Joined: Jun 29, 2009
Posts: 48
Location: London

PostPosted: Tue Nov 24, 2009 1:32 am    Post subject: Reply with quote

MBU wrote:
Naaah, learning on clients cost is not fair.


How else do you think outsourcing companies have built their workforce Shocked
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MBU
Senior Itiler


Joined: Dec 18, 2008
Posts: 70

PostPosted: Tue Nov 24, 2009 1:36 am    Post subject: Reply with quote

Tomkin,
You mean quality and value vs. quantity and costs?
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tomkin
Itiler


Joined: Jun 29, 2009
Posts: 48
Location: London

PostPosted: Tue Nov 24, 2009 3:01 am    Post subject: Reply with quote

MBU wrote:
Tomkin,
You mean quality and value vs. quantity and costs?


MBU,

I mean that is how they offer bad quality at low cost. The sad part is that senior management sees value in it when they intiate outsourcing.
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UKVIKING
Senior Itiler


Joined: Sep 16, 2006
Posts: 3313
Location: London, UK

PostPosted: Tue Nov 24, 2009 3:12 am    Post subject: Reply with quote

Ash85

Look in service delivery forum for a post I did for my time doing CapMGmt
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John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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UKVIKING
Senior Itiler


Joined: Sep 16, 2006
Posts: 3313
Location: London, UK

PostPosted: Tue Nov 24, 2009 3:14 am    Post subject: Reply with quote

Ash

I used the V2 chapter on Capacity Mgmt as my baseline and worked from there

I had to write policy, process, procedure and workflow documentation on the fly

The most usefull tool other than word processing was presentation s/w like PowerPoint
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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Ash85
Newbie
Newbie


Joined: Nov 20, 2009
Posts: 5

PostPosted: Tue Nov 24, 2009 2:36 pm    Post subject: Reply with quote

Thanks John for your feedback. I shall take that in consideration.

Regards,
Ash85
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