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Posted: Sat Sep 17, 2005 1:47 am Post subject: ITIL Certification Info ??
Hi there,
I am interested in studying for the ITIL Foundation Certificate and I dont know where to start!
I am based in the US and i want to study privately.
Does anyone know where I can get training and of any useful websites on the internet (such as this one). Can I know all the ITIL books I shound refer for the Exam.
Joined: Oct 06, 2004 Posts: 77 Location: Bloomington, IL
Posted: Sat Oct 08, 2005 5:43 am Post subject:
Many other posts on the Forum also cover your needs, but here it is:
Your best bet is to study the Blue (Service Support) and Red (Service Delviery) Books, as well as to supplement it with other texts now available through many locations. You will only best examined on the ten core disciplines (cover in the Red/Blue Books).
In the US, you can take the exam at Prometrics locations (use web or phone book to find a local outlet). Most training providers want you to attend their class. Cost of the exam I believe is around US$ 200-250. 40 multiple choice questions.
However, by taking this route you will be missing some valuable interaction with others that can provide insight to the challenges and benefits of implementing Service Management.
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