ITIL Compliant

[mic]

Hi everybody,
i'd like to know if an application could be defined "ITIL Compliant".. Are there any certification available for applications?

Thank's

[javierarcal]

Hi Mic

As far as I know terms like “ITIL compliant” has not been recognized by the OGC (the owner of ITIL)

For educational proposes I copy and paste below what the OGC site says about this

“8.7 I have heard terms such as ‘ITIL compliant’ used. Can tools and processes be ITIL certified, and does OGC itself provide ‘assessment’ services?
Organisations claiming to be 'ITIL compliant' are quite common. Many have used the PinkElephant 'Pink Verify' service. This 'Pink Verify' service belongs to PinkElephant; it has nothing to do with OGC, and is not endorsed or approved by OGC. OGC is the owner of ITIL, and does not at this time offer any test or certificate of ITIL compliance, conformance, alignment or compatibility. However, ITIL is aligned with BS15000 and there is a BS15000 certification scheme to which interested parties are referred.”


Hope it helps
Javier
Madrid-Spain

[mic]

Thank's Javier,

in other words: no certification is available for tools and applications,
it does not exists a software certified for ITIL according to BS15000?

Thank you,

mic

[javierarcal]

Hi,

As far as I know there is no software certified for ITIL according to BS15000.

Regards
Javier

[rjp]

I agree. If you go through the standard it is hard to see how it could be used as the basis for 'certifying' software. It is more a governance and policy oriented doucment(s).

I think it could be used - in conjunction with an independent audit - to certify and orginastion. But I know of no plans, or mechanism to do that. And of course to mean anything there would have to oversight of assessment and auditing by the British Standards Association (of the local equivalent in your country).

Applied to anything other than individuals, woulds like certified or even compliant at best indicate intentions and at worst are marketing fluff.

[randysteinberg]

Trying to certify applications and tools totally misses the whole point of ITIL compliancy...