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ITIL :: View topic - ITIL Compliant
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ITIL Compliant

 
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mic
Newbie
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Joined: Jul 01, 2005
Posts: 2

PostPosted: Fri Jul 01, 2005 5:45 pm    Post subject: ITIL Compliant Reply with quote

Hi everybody,
i'd like to know if an application could be defined "ITIL Compliant".. Are there any certification available for applications?

Thank's
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javierarcal
Senior Itiler


Joined: May 27, 2005
Posts: 79
Location: Madrid-Spain

PostPosted: Fri Jul 01, 2005 6:48 pm    Post subject: OGC opinion about ITIL compliant Reply with quote

Hi Mic

As far as I know terms like “ITIL compliant” has not been recognized by the OGC (the owner of ITIL)

For educational proposes I copy and paste below what the OGC site says about this

“8.7 I have heard terms such as ‘ITIL compliant’ used. Can tools and processes be ITIL certified, and does OGC itself provide ‘assessment’ services?
Organisations claiming to be 'ITIL compliant' are quite common. Many have used the PinkElephant 'Pink Verify' service. This 'Pink Verify' service belongs to PinkElephant; it has nothing to do with OGC, and is not endorsed or approved by OGC. OGC is the owner of ITIL, and does not at this time offer any test or certificate of ITIL compliance, conformance, alignment or compatibility. However, ITIL is aligned with BS15000 and there is a BS15000 certification scheme to which interested parties are referred.”


Hope it helps
Javier
Madrid-Spain
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mic
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Joined: Jul 01, 2005
Posts: 2

PostPosted: Mon Jul 04, 2005 9:19 pm    Post subject: Reply with quote

Thank's Javier,

in other words: no certification is available for tools and applications,
it does not exists a software certified for ITIL according to BS15000?

Thank you,

mic
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javierarcal
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Joined: May 27, 2005
Posts: 79
Location: Madrid-Spain

PostPosted: Mon Jul 04, 2005 11:20 pm    Post subject: Reply with quote

Hi,

As far as I know there is no software certified for ITIL according to BS15000.

Regards
Javier
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rjp
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Joined: Mar 12, 2005
Posts: 255
Location: Melbourne, Australia

PostPosted: Thu Jul 14, 2005 12:20 am    Post subject: Reply with quote

I agree. If you go through the standard it is hard to see how it could be used as the basis for 'certifying' software. It is more a governance and policy oriented doucment(s).

I think it could be used - in conjunction with an independent audit - to certify and orginastion. But I know of no plans, or mechanism to do that. And of course to mean anything there would have to oversight of assessment and auditing by the British Standards Association (of the local equivalent in your country).

Applied to anything other than individuals, woulds like certified or even compliant at best indicate intentions and at worst are marketing fluff.
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randysteinberg
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PostPosted: Fri Jul 15, 2005 8:13 am    Post subject: Reply with quote

Trying to certify applications and tools totally misses the whole point of ITIL compliancy...
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