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The Itil Community Forum: Forums

ITIL :: View topic - Please upload Root cause\codes from your PROD env.
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Please upload Root cause\codes from your PROD env.
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asrilrm
Senior Itiler


Joined: Oct 07, 2007
Posts: 441
Location: Jakarta, INA

PostPosted: Mon Mar 01, 2010 8:50 pm    Post subject: Reply with quote

Diarmid wrote:
asrilrm,

forgive my ignorance, but what does "not drunk" mean Evil or Very Mad


Forgive me too, Diarmid, but did my words offend you?
I just quoted them from Captain Haddock of Tintin and Snowy.

You should've known by reading my posts that I never meant any harm to anybody.
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Diarmid
Senior Itiler


Joined: Mar 04, 2008
Posts: 1884
Location: Newcastle-under-Lyme

PostPosted: Mon Mar 01, 2010 9:18 pm    Post subject: Reply with quote

Mea culpa.

You are obviously better read than me.

Or to be strictly PC, "differently read" Laughing

I meant you to assume either that I was unfamiliar with the state of "not drunk" or that I had moral objections to that state. Of course neither is true because, although very Scottish, I do not drink.

BTW anyone fancy a game of chess? I'm resuming my career at Stan's, net-chess and possibly chessworld (all easily search-engined, to coin a verb) and I'm happy to beat any beginner and almost happy to lose to anyone else.
_________________
"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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pk_
Itiler


Joined: Feb 03, 2010
Posts: 30

PostPosted: Tue Mar 02, 2010 4:47 am    Post subject: Reply with quote

asrilrm wrote:
pk_,

I guess Diarmid's response was related to this thread
http://www.itilcommunity.com/modules.php?name=Forums&file=viewtopic&p=22207#22207

So let's drop this, keep high the spirit and intention of helping and go on with what's this forum was meant for.

A new week, eyes widely opened, feeling energetic, not drunk, ready to blast off ...

Cheers,
Asril


sorry; mine was a lighthearted post as well. i'm not really offended!

i'm not sure i like the sound of this 'sober' business
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asrilrm
Senior Itiler


Joined: Oct 07, 2007
Posts: 441
Location: Jakarta, INA

PostPosted: Tue Mar 02, 2010 11:48 am    Post subject: Reply with quote

Sorry, my bad.
I guess this wasn't meant to be serious business but I didn't recognize it.
I still feel a lot of energy inside and how am I gonna unleash them, I think I will contact my Problem Manager
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Diarmid
Senior Itiler


Joined: Mar 04, 2008
Posts: 1884
Location: Newcastle-under-Lyme

PostPosted: Tue Mar 02, 2010 7:20 pm    Post subject: Reply with quote

asrilrm,

you've actually done me a favour. I saw that my "subtle" little joke would be incomprehensible to future generations (in a couple of weeks time). But by putting the link in... I may yet be immortalized Very Happy Very Happy Very Happy

Don't worry about all your excess energy. It's Tuesday now. It will soon wear off.
_________________
"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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DYbeach
Senior Itiler


Joined: May 25, 2008
Posts: 413
Location: Sydney, Australia

PostPosted: Wed Mar 03, 2010 8:51 am    Post subject: Reply with quote

Sorry all, for the long quote, but

I'm sorry, USD, but if anyone has a completely unprofessional attitude, it's you.

Firstly you stated that you didn't have the time to do a part of your job, and were looking for an easy way out (i.e. copy someone else's work and pass it off as your own). Is that professional?
Did it occur to you that your root cause codes may be unique to your work environment?

And to get on a public forum and call someone a moron...

Well, not only is it unprofessional, it is rude. I think you should apologise.


IhateUSD wrote:
rpmason wrote:
USD,

Since you couldn't hit the url, here they are:

1. It's not my fault, it's the user's fault
1.1 It's not my fault, it's Security guy's fault
1.2 It's not my fault, it's the Network guy's fault
1.3 It's not my fault, it's the DBA guy's fault
...
1.99999 I swear it wasn't my fault, your Honor.
... (as Diarmid said, it's infinite)

IhateUSD wrote:
their current COTS system Root Causes wont work.


If those root causes won't work, what are the chances that mine would?



YOU.....are a complete MORON and should be BANNED...I asked a
- Lucid
- Professional
- ADULT question

and you reply with a immature response only to antagonize the original poster.

You have ZERO professionalism RMASON....

_________________
DYbeach
ITIL V3 Release, Control & Validation,
ITIL V3 Operation SUpport & Analysis
PMI CAPM (R)

"In times of universal deceit, telling the truth will be a revolutionary act." George Orwell
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rpmason
Senior Itiler


Joined: May 25, 2007
Posts: 105
Location: USA

PostPosted: Thu Mar 04, 2010 12:26 am    Post subject: Reply with quote

Thanks DY. But... I don't think I've been called a MORON since Jr. High (for non-USers--age 13). It was quite nostalgic. Confused
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