For general information and resources, ITIL and ITSM World is the most well known for both ITIL and ITIL Books. A shorter snapshot approach can be found at ITIL Zone
Note: ® ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.
Posted: Mon May 17, 2010 11:40 pm Post subject: ITIL Service Manager exam
Hi all,
this Saturday I would be writing my v2 managers on the iseb Money Co Plc(MYC) case study. Could Anyone share their experience who has given the same and also any last min pointers to crack this please?
Three topics down is a discussion called "exam this saturday on ISEB SSS case study - Any last min poi". Please read that one (and the other topics it points to).
I don't think I've seen a discussion here go into detail about a specific case study. The exam is about YOUR interpretation of the case study.
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum