Posted: Tue Jul 06, 2010 7:30 pm Post subject: Myself new to ITIL
Im very new to ITIL,working as network engineer and ill like to improve my ITIL skills.Please anyone clearly explain with real time example.as theory im some what aware about the processes and procedures.But i am unable to screen this process in organisation level.
Recently i have receiving a job opening for change management from very big it tempted me alot to know how come the work will be in organisation as change manager.
Pls help me to explore myself!!!!!!!!!!!!!!!!!!!!!
Joined: Mar 04, 2008 Posts: 1890 Location: Helensburgh
Posted: Wed Jul 07, 2010 1:58 am Post subject:
I strongly recommend that you read through this forum. I believe you will learn a lot from doing that. _________________ "Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
If you have done with the ITIL-Change Management process from V3/V2 book, that might tend you to ask more specific questions like how to manage a change window extension, how many emergency changes a month etc...
You can ask specifc questions or search in net to get real time responses...
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