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ITIL :: View topic - Knowledge Management Application
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Knowledge Management Application

 
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niravshah
Newbie
Newbie


Joined: Jun 29, 2010
Posts: 14

PostPosted: Tue Jun 29, 2010 7:23 pm    Post subject: Knowledge Management Application Reply with quote

Hello,

Kindly help me to select best Knowledge Management Application.

If Possible Open Source.

Nirav
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swansong
Senior Itiler


Joined: Nov 14, 2007
Posts: 109

PostPosted: Tue Jun 29, 2010 7:26 pm    Post subject: Reply with quote

I can help.

What are your requirements?
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niravshah
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Newbie


Joined: Jun 29, 2010
Posts: 14

PostPosted: Tue Jun 29, 2010 8:02 pm    Post subject: Reply with quote

1) Need to have Options as Articles/ Category show in Public or Private(Internal)

2) Vairous Persmission for Articles/Category for Internal users as like visibility and modification rights etc..

3) Integrated with Nagios

4) Options to Rate, Comment, Email and Print Articles

5) Article Page should have to be SEO Freindly

6) One Article should be a part of muliple categories.

7) HTML tag support in Articles etc...
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niravshah
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Joined: Jun 29, 2010
Posts: 14

PostPosted: Tue Jun 29, 2010 8:03 pm    Post subject: Reply with quote

I have even expanded my question in another thread:

http://www.itilcommunity.com/modules.php?name=Forums&file=viewtopic&t=5024
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swansong
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Joined: Nov 14, 2007
Posts: 109

PostPosted: Tue Jun 29, 2010 8:50 pm    Post subject: Reply with quote

What is your budget?
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niravshah
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Joined: Jun 29, 2010
Posts: 14

PostPosted: Tue Jun 29, 2010 11:21 pm    Post subject: Reply with quote

Looking for Opensource
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swansong
Senior Itiler


Joined: Nov 14, 2007
Posts: 109

PostPosted: Wed Jun 30, 2010 2:25 am    Post subject: Reply with quote

You have now clarified your high level requirements and your budget constraints so you have moved on immeasurably from your earlier post.

Told you I could help.

Best of luck finding a solution.
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