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ITIL :: View topic - service operation
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service operation

 
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rajguru
Newbie
Newbie


Joined: Dec 31, 2009
Posts: 17

PostPosted: Thu Jul 01, 2010 7:41 am    Post subject: service operation Reply with quote

I am working in the area of Network Operations Management and i would like to take exams in that area specifically.. i am a itil v3 foudation certified..


is it really necessary to undergo a training to take an intermediate exam of service operation (which comes under life cycle module)>?
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DYbeach
Senior Itiler


Joined: May 25, 2008
Posts: 413
Location: Sydney, Australia

PostPosted: Thu Jul 01, 2010 10:18 am    Post subject: Re: service operation Reply with quote

rajguru wrote:

is it really necessary to undergo a training to take an intermediate exam of service operation (which comes under life cycle module)>?

yes
_________________
DYbeach
ITIL V3 Release, Control & Validation,
ITIL V3 Operation SUpport & Analysis
PMI CAPM (R)

"In times of universal deceit, telling the truth will be a revolutionary act." George Orwell
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zotzer
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Newbie


Joined: Jun 02, 2010
Posts: 1

PostPosted: Thu Jul 01, 2010 11:48 pm    Post subject: Reply with quote

Yes. You may be able to find an e-learning option, but taking the course is required for anything beyond Foundation level.

Tracy
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thechosenone69
Senior Itiler


Joined: Jun 06, 2007
Posts: 268

PostPosted: Fri Jul 02, 2010 12:08 am    Post subject: Reply with quote

Raj,

Training is mandatory for all ITIL certification except the foundation level. You can still attend ITIL foundation training but it is not a requirement.
_________________
Ali Makahleh
Configuration Management(Blue Badge),
ITILV2 Service Manager(Red Badge),
ITILV3 Expert(Lilac Badge) Certified.

“If you can't describe what you are doing as a process, you don't know what you're doing." W. Edwards Deming.
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Jaypee
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Newbie


Joined: Jul 20, 2010
Posts: 1

PostPosted: Tue Jul 20, 2010 9:58 pm    Post subject: Reply with quote

HI...the only way to clear your practioner exam is the realtime clasrrom session. So, find a acredited training centre & have course training.. Before that plan your practioner capability stream you want to do.. so that you can shine to become a practioner...


Regards,
JP.
ITIL professional.
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