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ITIL :: View topic - ITIL templetes
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ITIL templetes
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aciph
Newbie
Newbie


Joined: Jul 07, 2010
Posts: 3

PostPosted: Fri Jul 09, 2010 3:07 am    Post subject: Reply with quote

Thats the plan, thanks for the reply.....

Chris
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DYbeach
Senior Itiler


Joined: May 25, 2008
Posts: 413
Location: Sydney, Australia

PostPosted: Fri Jul 09, 2010 10:53 am    Post subject: Re: ITIL templetes Reply with quote

Screeeeeem wrote:
ok
now ill have a new job soon as an ITIL consultant , cool ?
now i studied the foundation and the service manager, i understand it very well , u know its diffcult to dump it , i passed with distinction and i know every detail in the processes of each part of the ITIL
my questions are :
1) there must be a site that provides materials for ITIL like checklists , templates ...etc when i enter to client site , i want those when i do the survey
2) if im doing a project from scratch ofcourse ill pick each module and work based on it , there must be a checklist for each module on what steps to do to overcome the project , i need those as well
3) in general how to initiate the ITIL project and how to reach to a full documented result using standards that i dont know where are them now

SOS , without the above i cant change to that job that im dreaming about since 3 years

please note that theory part is 100% covered but now i want the actual practical part as i just passed last week


thanks


Hello Screeeeeem
First off, may I apologise for the rude and disrespectful treatment you have received from my ITIL Community associates. On their behalf I am hanging my head in shame. Truly.
Now please bear with me. Do I have the following right?
1. You have been offered a job as an ITIL consultant
2. You have passed the ITIL Foundation in Service Management module

If so, please tell me where I am going wrong. I have worked in IT for over half my life, have been a change manager for more than 7 years, have a little experience in configuration management and previously worked in operations before dabbling in development, testing, business analysis and project management. I have a post graduate university qualification. Still, I find the marketplace very competitive and whenever I land a good role I feel very privileged and happy.

Maybe I am just not good enough. Do you think I could gain from your knowledge, expertise and perspective perhaps? Is there any hope for me?
_________________
DYbeach
ITIL V3 Release, Control & Validation,
ITIL V3 Operation SUpport & Analysis
PMI CAPM (R)

"In times of universal deceit, telling the truth will be a revolutionary act." George Orwell
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