ITIL Intermediate Service Operation V3

rajguru · Newbie Joined: Dec 31, 2009 Posts: 17

I am working in the area of Network Operations Management and i would like to take exams in that area specifically.. i am a itil v3 foudation certified..

is it really necessary to undergo a training to take an intermediate exam of service operation (which comes under life cycle module)>?

UKVIKING · Posted: Thu Jul 01, 2010 3:36 pm Post subject:

yes

all exams beyond foundation require course work

note this should be noted on all official documentation
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter

rajguru · Newbie Joined: Dec 31, 2009 Posts: 17

Thanks for your reply to my post..

so i have to provide some proof or evidence for my course work.. right...?

please shed some more light on this..

UKVIKING · Posted: Thu Jul 01, 2010 5:27 pm Post subject:

Raj

I am not a trainer nor do I work for a training company. What you should have done is contact an ITIL training company as they are the best people to answer your specific questions. While the members of this forum most likely know the answer and can most likely guess what the answer is, you should use your own initiative and use search tools and find a training company and ask them vice being lazy and merely post the question here

As for the Intermediate courses for ITIL v3, the following is usually the case

0 - you pay for the course
1 - you take the course
2 - as part of the course, you take the exam
3 - you get your exam score
4 - rinse, lather, repeat until pass the exam for this course
5 - rinse lather repeat for each course / exam

While you may think I am being harsh, what I will say is that if I was interested in the ITIL certification enough to consider the intermediate course, I would have found the 'official' web site and found out the correct standards for getting the certification and I would have contacted the official organizations about the certification.

this means to me and to most of the people on the forum who have been around - that you are seriously interested in ITIL, the certification etc - rather than just asking basic questions and expecting us to provide you with the information

.... wait ... I did that....

sigh

Now if you have a more detailed question about ITIL - processes. etc

Post them in the various forums about the question
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter

rajguru · Newbie Joined: Dec 31, 2009 Posts: 17

John,

I agree that you are not the trainer or running a training institute and i dint ask my doubts to them...

i expect you ppl to share your ideas, if you really interested or if its be your cup of tea.. i knew many training centers and i already inquired them.

its not the right attitude to simply to scold someone as lazy who use the forum in a right way.. come on yaar.. instead of ur lengthy reply you can easily skip the part .. and that be the professional i believe.

may be i too harsh.. but its just a reply to your post.

Rajan
Network Operations Manager.

Diarmid · Posted: Thu Jul 01, 2010 7:01 pm Post subject:

Rajan,

you brought it on your own head.

John's first answer was complete in respect of your question. I'm surprised he was not upset by your follow up which seemed to question his first response.

It is also the case that this question has been asked several times in the last few months and all the answers (some detailed and some by experienced training providers) are available on the forum for you to seek out very easily.
_________________
"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718

UKVIKING · Posted: Fri Jul 02, 2010 1:10 am Post subject:

Rajan

While I appreciate Diarmid defending me, your own response proves my point

You said you asked training companies

If you asked training companies that provide ITIL training and they answered you, you already have the answer that you require

if you dont like the answer they gave you, go to them and ask them differently
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter

rajguru · Newbie Joined: Dec 31, 2009 Posts: 17

Yeah sure.. i will inquire the right person and let you know all..

and i would like to use this chance to appreciate all who are all spent their timings to respond my queries..

Cheers

Rajan

UKVIKING · Posted: Fri Jul 02, 2010 5:35 pm Post subject:

Rajguru

We already know the answer so there is no need to tell us

Thank you for your appreciation of my and Diarmid time (not timings)
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter

rajguru · Newbie Joined: Dec 31, 2009 Posts: 17

Yes you all knew the answer but not ready to share it properly to anyone..

y i dont know...!!??

anyhow my contribution will at least help to someone who are all unable to get the right response from you kinda crew..

so sorry that i am going to announce my experience to the ppl who really in need and to the mass who got failed inquiring some experts like you in this field....

and my announcement really not to the experts like you.. so please execuse that..

Rajan
Network Operation Manager

Timo · Posted: Sat Jul 03, 2010 1:32 am Post subject:

This thread made my day.


Create an account	Home · Topics · Downloads · Your Account · Submit News · Top 10


Logos/trademarks property of respective owner. Comments property of poster. Rest © 2004 Itil Community for Service Management & Foundation Certification. SV Site source copyright (c)2003, and is Free Software under the GNU / GPL licence. All Rights Are Reserved.