How good is ITIL???

sheen · Newbie Joined: Oct 20, 2010 Posts: 5

Hi ITIL Experts,

Can someone please advice me how good is ITIL and the job prospects...

I'm working adult with 5 years + experience in windows environment and Sharepoint. I worked as a Incident team lead as well.

The thing over here is I'm really interested in non tech related job. Even at my current workplace, I came up with the support framework according to the ITIL standards. But when I'm looking for purely ITIL related job, it's very less here.
Currently I'm pursuing my ITIL v3 foundation+PMP.

Can someone please advice what's missing from my end?

Thanks in advance

Sheen

UKVIKING · Posted: Thu Oct 21, 2010 7:35 pm Post subject:

Sheen

good as what ?
ITIL is a IT process guideline for managing IT Operations - Incident etc

It benefits those who are in IT doing IT operations
It does not hurt to have certification and experience in it
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter

UKVIKING · Posted: Thu Oct 21, 2010 10:08 pm Post subject:

SAM

No URLs

No sales work in this forum

ITIL ADMIN: YOUR CALL
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter

UKVIKING · Posted: Fri Oct 22, 2010 12:18 am Post subject:

Thynk

The issue is the LINK

The blantant sales blurb is merely an irritant -

As for what Diarmid wrote, he is NOT in the sales business. he is a tech / IT person who uses ITIL - like me. It also was sarcasm / irony - which is a English speciality - which escapes me as I am a hillbilly stuck in england. You should read more than one or 2 post to try to justify sales posts.

While sales post are allowed, they are an irritant in here when we get spam like posts - which yours is NOT - from training companies

I also have to say that the forum Certification is probably the only forum in this web site - where Sales posts - relevant and not spam - are tolerated.

I have to say after reading your entire post, I must admit I did jump the gun on the post / sales blurb. You actually answered his question and then offered the services of your company.

So ITIL ADMIN should be merely edit the link out and leave your post out

It is cold and the GoGs are in full bloom today
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter

sheen · Newbie Joined: Oct 20, 2010 Posts: 5

Hi John,

Thanks for your reply...
As a Change Manager, I think you can give me a piece of good advice here.
Example, do you need to be tech savvy to be a CHANGE MANAGER or well versa with the ITIL processes only??

Hi Sam,

Thanks for you valuable output...
In a way, I know ITIL is very valuable...
Unfortunately, I'm not from UK to join your ITIL class... Smile

Cheers

Sheen

UKVIKING · Posted: Fri Oct 22, 2010 3:22 am Post subject:

Sheen

It depends

I know the phrase is rather trite but.....

if you are dealing with Application Change Management - you have to understand concepts like programing, build plans etc - but you dont have to be a hard core tech weenie

It helps in things like - realizing BS when a team lead say - we never have any issues .. it installs ok... why should we test

Being tech oriented is ok but not required

I put a defintion of a good CM as follows - summarized

a good cm is power mad dictatorial anal retentive pedantic with delusions of godhood

and sometime you do CM

Your main role - besies managing the process - is keeping the idiots from screwing up the system and acting as the doubting thomas - ie prove it rather than take some ones word

Please read through the CM Forum for more data
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter

Diarmid · Posted: Fri Oct 22, 2010 8:46 am Post subject:

John,

what did I wrote?

Sorry. What did I right?

Oh I give up! this keyboard is rubbish.
_________________
"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718

sheen · Newbie Joined: Oct 20, 2010 Posts: 5

Hi John,

Thank you so much for your detailed explanation.
At least I'm getting a clearer picture now.. Smile

Meaning to say it will be a +point if you have tech knowledge as well...
I'll go through the CM forum as well.
Let me complete my ITIL foundation before coming up with more questions... Smile

Cheers

Rasheen M

UKVIKING · Posted: Fri Oct 22, 2010 5:32 pm Post subject:

Diarmid

Thynk challenged my quick fired post about sales spam and used your response to some one wanting ITIL templates as the basis.

Your keybored is working fine, it is merely the words you cheese
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter

ITILadmin · Senior Itiler Joined: Oct 19, 2004 Posts: 167

Diarmid · Posted: Fri Oct 22, 2010 7:05 pm Post subject:

Thinks John.
_________________
"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718

Timo · Posted: Tue Oct 26, 2010 3:00 am Post subject: Re: How good is ITIL???

UKVIKING · Posted: Tue Oct 26, 2010 6:35 pm Post subject:

Ah

Timo: Still wishing to be an ITIL Engineer ?
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter


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