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ITIL :: View topic - Real life RACI matrix examples
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Real life RACI matrix examples

 
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kerokero80
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PostPosted: Thu Apr 14, 2011 11:13 pm    Post subject: Real life RACI matrix examples Reply with quote

Hello community!

I am about to start work on creating RACI matrices for my IT department.

There is lots of theory to be found on the subject, but so far I have been able to find very little real life examples. I find it much easier to learn from example, I believe this can speed up the process.

1. Does anyone know where I can find good practical examples of RACI matrices? I'd like to use them to define all major functions and tasks in our IT department.

2. Would anyone be willing to share their own RACI matrices with me? I would be very grateful.

Any other tips on RACI would also be appreciated.

Thanks in advance!
Dieter
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UKVIKING
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PostPosted: Fri Apr 15, 2011 2:28 am    Post subject: Reply with quote

CoBIT 4.0 at the ISACA Website has good RACI charts
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Flasheart
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PostPosted: Fri Apr 15, 2011 7:48 am    Post subject: Reply with quote

On a related note; I know ITIL chimes RACI but I've always used a RASCI model. I prefer defining (S)support roles and keeping 1 person accountable and only 1 person responsible. Dont know what the rest of the community thinks.
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kerokero80
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PostPosted: Mon Apr 18, 2011 11:06 pm    Post subject: Reply with quote

UKVIKING wrote:
CoBIT 4.0 at the ISACA Website has good RACI charts


Thanks for the tip. I've tried searching the ISACA website but can't find any RA(S)CI matrices. Is a membership required? Any pointers to where I can find them on the site?

Thanks
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UKVIKING
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PostPosted: Tue Apr 19, 2011 1:17 am    Post subject: Reply with quote

In the documents that they have for CoBIT, there will be RACI charts

The basic documenation for CoBIT has it
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