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ITIL :: View topic - Release - Post Implementation Review
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Release - Post Implementation Review

 
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BorisBear
Senior Itiler


Joined: Mar 10, 2008
Posts: 402
Location: Sunderland

PostPosted: Wed Jun 15, 2011 7:25 pm    Post subject: Release - Post Implementation Review Reply with quote

I'm pulling some standard questions together for terms of reference for a Release Post Implementation Review and could use some suggestions. So far I've got:

Was the release deployed in line with the plan?
Did the release follow expected deployment timescales?
Did the release generate any major incidents?
Were all expected resources available for the release deployment?
Did the release generate any subsequent emergency changes/normal changes?
What went particularly well?
What coud we have done better?



Any others that anyone can suggest? There is less of a focus on cost of releases so I've shied away from the 'on budget type questions'. Also the focus here is very much on the deployment of the release rather than the quality of its contents (something we're working to change).

Any suggestions would be appreciated.
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Diarmid
Senior Itiler


Joined: Mar 04, 2008
Posts: 1884
Location: Newcastle-under-Lyme

PostPosted: Thu Jun 16, 2011 8:43 pm    Post subject: Reply with quote

JOTTOMH:

- were the planned resources appropriate/adequate (scale and skill and availability)?

- something about communications.

- something about contingency/regression preparations - at least if it was used.
_________________
"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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BorisBear
Senior Itiler


Joined: Mar 10, 2008
Posts: 402
Location: Sunderland

PostPosted: Fri Jun 17, 2011 8:22 pm    Post subject: Reply with quote

Diarmid wrote:
JOTTOMH:

- were the planned resources appropriate/adequate (scale and skill and availability)?

- something about communications.

- something about contingency/regression preparations - at least if it was used.


Thanks Diarmid - you've sparked my creative juices Laughing
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