Joined: Sep 16, 2006 Posts: 3256 Location: London, UK
Posted: Tue Sep 20, 2011 5:45 pm Post subject:
why is this question about a specific tool and how it works or not works being asked in an ITIL process forum ?
While some of the regulars may have used the tool, would it not be better to ask this question in a forum dedicated to the product set _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
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