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ITIL :: View topic - Small Project Or Big CR
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Small Project Or Big CR

 
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himanshusri
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Joined: Nov 02, 2011
Posts: 3
Location: India

PostPosted: Wed Nov 02, 2011 4:19 pm    Post subject: Small Project Or Big CR Reply with quote

Hi!

In our organization we have well established Change Request management as well as Project management office. We are now trying to come up with concept of smething in between.. ie. a request or collection of requests not qulifying for a project but requires dedicated coordination from a team. Such requests would ideally go thorugh the same CR process but there would be someone from our team ensuring this goes through all the channels smoothly also coordinate with all involved.

Would like comments if someone has already designed processes for such requests ? Also What should I call it ?

Himanshu
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Diarmid
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Joined: Mar 04, 2008
Posts: 1884
Location: Newcastle-under-Lyme

PostPosted: Wed Nov 02, 2011 6:20 pm    Post subject: Reply with quote

In my book any activity not covered by a documented procedure has to be a project. This is because it needs to be managed and if there is no documented procedure to manage it then that is exactly what project management is for.

If you have different approaches to different types of projects, whether it is because of the costs, risks, duration, or because it requires significant work from more than one dept. or from external suppliers, or for any other reason, then you can give your project types different names (e.g. "small", "medium", "large")
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himanshusri
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PostPosted: Thu Nov 03, 2011 7:07 pm    Post subject: I agree Reply with quote

I did a lot of thinking came up with different names like Work Requests etc.... but Yes I agree it is more about handling this as different project type instead of coining new terminology...

Thanks...
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