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ITIL :: View topic - Change request tracking tool
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Change request tracking tool

 
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mtimofeyev
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Joined: Oct 26, 2005
Posts: 4

PostPosted: Sat Nov 05, 2011 6:44 am    Post subject: Change request tracking tool Reply with quote

Hi,

We are putting a temporary quick and dirty solution in place to provide some controls for changes in non-prod environment. These will be in place for less than a year until permanent solution supported by an integrated ITSM tool is developed (don't ask why it's like that).

I was wondering if someone could recommend a free request tracking tool we could use to essentially capture some rudimentary information about proposed changes. Integration not required, just recording, tracking and primitive reporting / searching capabilities.

Thanks in advance

Timo
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