Search
Topics
  Create an account Home  ·  Topics  ·  Downloads  ·  Your Account  ·  Submit News  ·  Top 10  
Modules
· Home
· Content
· FAQ
· Feedback
· Forums
· Search
· Statistics
· Surveys
· Top
· Topics
· Web Links
· Your_Account

Current Membership

Latest: moonshine
New Today: 14
New Yesterday: 127
Overall: 164897

People Online:
Visitors: 62
Members: 2
Total: 64 .

Languages
Select Interface Language:


Major ITIL Portals
For general information and resources, ITIL and ITSM World is the most well known for both ITIL and ITIL Books. A shorter snapshot approach can be found at ITIL Zone

Related Resources
Service related resources
Service Level Agreement
Outsourcing

Note: ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.


The Itil Community Forum: Forums

ITIL :: View topic - CI Attributes that assists Incident Management
 Forum FAQForum FAQ   SearchSearch   UsergroupsUsergroups   ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

CI Attributes that assists Incident Management

 
Post new topic   Reply to topic    ITIL Forum Index -> Configuration Management
View previous topic :: View next topic  
Author Message
svinjam
Newbie
Newbie


Joined: Apr 24, 2015
Posts: 3
Location: Saskatoon, Canada

PostPosted: Sat Apr 25, 2015 8:04 am    Post subject: CI Attributes that assists Incident Management Reply with quote

Please accept my apologies if this has already been asked elsewhere, I could not find at a quick glance and thought I will post it as a new post.

I am in the process of implementing CMDB at my organization. During requirements gathering, I asked folks what CI attributes would help them perform Incident Management better and they have no idea. I have no idea either. I know the books teach us theory and tell us to do what is "needed" from organization standpoint but am stuck here and looking for someone to kind of help me with how it works else where.

What kind of CI attributes would help Incident management process? is there even such an attribute?

thanks in advance!!
Back to top
View user's profile Send e-mail
Display posts from previous:   
Post new topic   Reply to topic    ITIL Forum Index -> Configuration Management All times are GMT + 10 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Powered by phpBB 2.0.8 © 2001 phpBB Group
phpBB port v2.1 based on Tom Nitzschner's phpbb2.0.6 upgraded to phpBB 2.0.4 standalone was developed and tested by:
ArtificialIntel, ChatServ, mikem,
sixonetonoffun and Paul Laudanski (aka Zhen-Xjell).

Version 2.1 by Nuke Cops 2003 http://www.nukecops.com

Forums ©

 

Logos/trademarks property of respective owner. Comments property of poster. Rest 2004 Itil Community for Service Management & Foundation Certification. SV
Site source copyright (c)2003, and is Free Software under the GNU / GPL licence. All Rights Are Reserved.