For general information and resources, ITIL and ITSM World is the most well known for both ITIL and ITIL Books. A shorter snapshot approach can be found at ITIL Zone
Note: ® ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.
The Itil Community Forum: Forums
ITIL :: View topic - ITIL Help Desk Program Manager
Posted: Wed Aug 31, 2005 5:02 am Post subject: ITIL Help Desk Program Manager
I am currently looking for candidates for a temp to perm position in Ft Collins CO. The pay is between $50 and $80/hr. The company is G&B Solutions - a federal government contractor. Details about the position are below. If you are interested, or know of anyone who might be, please contact me at susan@catalystplacement.com.
Thanks
Hours are 7am to 4 pm, daily. Responsibilities include:
* Manage transition and start-up of activities under this contract;
* Preparation of the Final Management Plan addressing how the Contractor intends to manage schedule, multiple sites, and risk (due within 45 days after contract award);
* Provide overall program management duties over all Contractor activities at all locations;
* Provide interface and be responsive to the USGS COR in overall contract administration;
* Perform trend analysis;
* Perform root cause analysis;
* Prepare and deliver reports to the USGS COR;
* Participate in regular and ad hoc meetings regarding service delivery;
* Participate in strategic planning meetings as requested;
* Participate in IT transition planning as necessary;
* Provide information on Capital Planning and Analysis as necessary;
* Provide information on Enterprise Architecture as necessary;
* Provide ad-hoc support statistics and status reports in the format directed by the COR, in addition to required reporting;
Evaluation of candidates will be based on the extent to which the Program Manager’s resume submitted by the offeror clearly demonstrates education, experience, professional help desk training and certifications, IT Infrastructure Library (ITIL) training, experience and knowledge, and/or technical expertise to perform the requirements. Clearly indicates the Program Manager will be responsive to the COR and the Government.
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum