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ITIL :: View topic - ITIL Help Desk Program Manager
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ITIL Help Desk Program Manager

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Joined: Aug 30, 2005
Posts: 1

PostPosted: Wed Aug 31, 2005 5:02 am    Post subject: ITIL Help Desk Program Manager Reply with quote

I am currently looking for candidates for a temp to perm position in Ft Collins CO. The pay is between $50 and $80/hr. The company is G&B Solutions - a federal government contractor. Details about the position are below. If you are interested, or know of anyone who might be, please contact me at


Hours are 7am to 4 pm, daily. Responsibilities include:

* Manage transition and start-up of activities under this contract;

* Preparation of the Final Management Plan addressing how the Contractor intends to manage schedule, multiple sites, and risk (due within 45 days after contract award);

* Provide overall program management duties over all Contractor activities at all locations;

* Provide interface and be responsive to the USGS COR in overall contract administration;

* Perform trend analysis;

* Perform root cause analysis;

* Prepare and deliver reports to the USGS COR;

* Participate in regular and ad hoc meetings regarding service delivery;

* Participate in strategic planning meetings as requested;

* Participate in IT transition planning as necessary;

* Provide information on Capital Planning and Analysis as necessary;

* Provide information on Enterprise Architecture as necessary;

* Provide ad-hoc support statistics and status reports in the format directed by the COR, in addition to required reporting;

Evaluation of candidates will be based on the extent to which the Program Manager’s resume submitted by the offeror clearly demonstrates education, experience, professional help desk training and certifications, IT Infrastructure Library (ITIL) training, experience and knowledge, and/or technical expertise to perform the requirements. Clearly indicates the Program Manager will be responsive to the COR and the Government.

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