Select Interface Language:
For general information and resources, ITIL and ITSM World is the most well known for both ITIL and ITIL Books. A shorter snapshot approach can be found at ITIL Zone
Service related resources
Service Level Agreement
Note: ® ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.
The Itil Community Forum: Forums
ITIL :: View topic - Need help to create a Project Management Service
Casas Newbie Joined: Apr 24, 2014 Posts: 2 Location: Costa Rica
Posted: Fri Apr 25, 2014 7:57 am Post subject: Need help to create a Project Management Service
Hi every one, I need help to create a service for Project Management on IT, have you any experience on it.
Kranti Senior Itiler Joined: Jun 05, 2015 Posts: 60 Location: Hyderabad ,India
Posted: Sat Jun 06, 2015 6:37 pm Post subject:
Your question is very generic .
Please be more specific so that we can help you better.
Always ensure that you are capturing the below when you are involving yourself in PM process
1.Detect the Problem and Log the Problem
2.Categorize the Problem and Prioritize
3. Investigate and Diagnose
4.Have a Work Around logs and known errors captured at a location
5.Resolve and Close
6.Major Problem Review and avoid reoccurence _________________ Kranti Kiran Kumar Gedela
Project Manager - SAP
CSM® CSPO® CSP®
Lean Six Sigma Black Belt ®
All times are GMT + 10 Hours
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
Logos/trademarks property of respective owner. Comments property of poster. Rest © 2004 Itil Community for Service Management & Foundation Certification. SV Site source (c)2003, and is Free Software under the GNU / GPL . All Rights Are Reserved.