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ITIL :: View topic - Need help to create a Project Management Service
Casas Newbie Joined: Apr 24, 2014 Posts: 2 Location: Costa Rica
Posted: Fri Apr 25, 2014 7:57 am Post subject: Need help to create a Project Management Service
Hi every one, I need help to create a service for Project Management on IT, have you any experience on it.
Kranti Senior Itiler Joined: Jun 05, 2015 Posts: 58 Location: Hyderabad ,India
Posted: Sat Jun 06, 2015 6:37 pm Post subject:
Your question is very generic .
Please be more specific so that we can help you better.
Always ensure that you are capturing the below when you are involving yourself in PM process
1.Detect the Problem and Log the Problem
2.Categorize the Problem and Prioritize
3. Investigate and Diagnose
4.Have a Work Around logs and known errors captured at a location
5.Resolve and Close
6.Major Problem Review and avoid reoccurence _________________ Kranti Kiran Kumar Gedela
Project Manager - SAP
CSM® CSPO® CSP®
Lean Six Sigma Black Belt ®
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