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ITIL :: View topic - Tool of audit for the management of the incidents
themab Newbie Joined: Oct 06, 2014 Posts: 1
Posted: Mon Oct 06, 2014 7:46 pm Post subject: Tool of audit for the management of the incidents
I have to watch the improvement of the process of incident within my DSI.
I look for a tool adapted to the audit of the management of the incident
Have you a tool to be recommended to me?
Kranti Senior Itiler Joined: Jun 05, 2015 Posts: 60 Location: Hyderabad ,India
Posted: Sat Jun 06, 2015 6:19 pm Post subject:
I would suggest Excel is the best tool as it has everything .Try it _________________ Kranti Kiran Kumar Gedela
Project Manager - SAP
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