Select Interface Language:
For general information and resources, ITIL and ITSM World is the most well known for both ITIL and ITIL Books. A shorter snapshot approach can be found at ITIL Zone
Service related resources
Service Level Agreement
Note: ® ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.
The Itil Community Forum: Forums
ITIL :: View topic - Tool of audit for the management of the incidents
themab Newbie Joined: Oct 06, 2014 Posts: 1
Posted: Mon Oct 06, 2014 7:46 pm Post subject: Tool of audit for the management of the incidents
I have to watch the improvement of the process of incident within my DSI.
I look for a tool adapted to the audit of the management of the incident
Have you a tool to be recommended to me?
Kranti Senior Itiler Joined: Jun 05, 2015 Posts: 58 Location: Hyderabad ,India
Posted: Sat Jun 06, 2015 6:19 pm Post subject:
I would suggest Excel is the best tool as it has everything .Try it _________________ Kranti Kiran Kumar Gedela
Project Manager - SAP
CSM® CSPO® CSP®
Lean Six Sigma Black Belt ®
All times are GMT + 10 Hours
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
Logos/trademarks property of respective owner. Comments property of poster. Rest © 2004 Itil Community for Service Management & Foundation Certification. SV Site source (c)2003, and is Free Software under the GNU / GPL . All Rights Are Reserved.