Joined: Mar 04, 2008 Posts: 1892 Location: Helensburgh
Posted: Thu Jun 07, 2012 7:26 pm Post subject:
"Release Management Process
Objective: To deliver, distribute and track one or more changes into the live environment"
If you do not need to do those things then you do not need release management.
It is a separate question whether you need to establish an organizational unit specifically to carry out this process.
Objective: To ensure all changes are assessed, approved, implemented and reviewed in a controlled manner."
So change management includes ensuring that the release is controlled.
There is a newer version of the ISO20000 standard, but I do not have access to it. Assuming it is not a retrograde step, it will not cloud the issues that are described in the earlier version.
You should also be able to look at the definitions provided in ITIL. If you place them together they should achieve clarity.
When confused about such things always go back to formal definitions and then consider their relevance to your situation. _________________ "Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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