Joined: Mar 04, 2008 Posts: 1884 Location: Newcastle-under-Lyme
Posted: Mon Sep 10, 2012 10:52 pm Post subject:
And I have the Managers Certificate from before they put the V in ITIL.
95% of what a course is good for was done then. For later versions all it takes is reading the books, chatting a little and thinking.
So I'm not an authority on the texts, but I do know (and, more importantly, understand) a bit about ITSM which is the objective of ITSM practitioners, ITIL or not. _________________ "Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
All times are GMT + 10 Hours Goto page Previous1, 2
Page 2 of 2
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum