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ITIL :: View topic - ITIL implementation
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ITIL implementation

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Joined: Sep 20, 2012
Posts: 6

PostPosted: Thu Sep 27, 2012 7:40 pm    Post subject: ITIL implementation Reply with quote


I am seeking for a training provider which can provide me with ITIL foundation exam as well as the practical implementation overview. I realize it's not possible to become the expert of ITIL in a day but still i am looking for some training provider which can help me.

Please suggest.

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Joined: Jan 09, 2008
Posts: 8
Location: Lisbon

PostPosted: Thu Sep 27, 2012 8:54 pm    Post subject: ITIL Certification Reply with quote


In my opinion you can buy a good ITIL foundation book and try to do the Foundation exam. After that you can begin to do the ITIL intermediate modules exams but to rich ITIL Expert ... it's need a lot of experience if you want to be a really "expert".

Nuno Mendes Fernandes
Release Management (IPRC, SS, SD, ST, SO)
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Joined: Sep 16, 2006
Posts: 3597
Location: London, UK

PostPosted: Thu Sep 27, 2012 9:34 pm    Post subject: Reply with quote


One of the major Poster her Liz Gallacher has published (co-authored) an official foundation guide for passing the foundation exam

All other courses / certification for ITIL requires sitting in a classroom - physical or virtual

As for being an Expert

There is the Certification name - ITIL Expert - which is meaningless in my opinion as all that is required is to take the exams (and the required course work of course). There is no particial application needed nor experience

So ITIL Expert Certified means that you did all of the exams and passed

Now, first, clear your mind of the phrasse Implement ITIL as well as its variations and related phraseology

Using the phrase and / or any of its deritives means that you know absolution FA about ITIL and should be considered such

ITIL is a set of better (best) practices on how IT Service Management should be done for a company. That is all

The proper phraseology is Improve the IT Service Management processes using ITIL b.p
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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Joined: Sep 25, 2012
Posts: 23
Location: Lexington, MA, US

PostPosted: Mon Oct 01, 2012 5:26 pm    Post subject: Reply with quote

Hi maximus,

Foundation exam can be easily passed if you go through the book(by Liz Gallacher) that UKVIKING had suggested.

But, if you want to continue with the intermediate and expert levels, then I would suggest to undergo a classroom coaching from day 1.

There are many companies who provide classroom coaching.
Do some research and I am sure you will get through.
If you have any queries, you can write to me.

All the best.

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