Joined: Mar 04, 2008 Posts: 1894 Location: Helensburgh
Posted: Mon Oct 01, 2012 8:47 pm Post subject:
What does who do?
Why have you posted this in the Change Management forum instead of the Problem Management forum?
Problem Management is the art of identifying problems and then resolving them.
The act of identifying (or seeking out) is proactive; the act of resolving (including evaluation, investigation and analysis, solution identification, and solution implementation) is reactive. However when a problem hits you in the face before being identified, then there is little or no proactive element.
Your question is too vague to be addressed more precisely. _________________ "Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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