Joined: Mar 04, 2008 Posts: 1884 Location: Newcastle-under-Lyme
Posted: Fri Sep 28, 2012 8:18 pm Post subject:
Well, its not really much like that.
I suspect that most folk have only used one or, at most, two companies for ITIL training. So the opportunity for having an evidence based opinion is low.
And the number of instances of the experience an individual person will have had is also low. So the quality of the comparative data is poor.
And the style of training that suits one person may not suit another. So the relevance of the evaluation will be dubious.
You may also get a divergence of opinions between those who struggled with the course (and perhaps even failed at the first attempt) and those who did well right from the outset.
It may be possible to acquire good statistical data, such as percentage first time passes, average grades (if applicable) achieved by different companies. Even if you can get this you need to be sure that companies are aiming at a similar student profile. For example a company that does much business with new entrants to IT is hard to compare with a company that sells its training to "mature" IT professionals. Big training companies are different from small ones. companies that specialize in the foundation course are likely to be different from those that teach the whole range.
What you can do is ask someone you trust. For what it is worth I was trained by Ultracomp and it was a truly excellent experience. But both Colin Rudd and Tony Price have gone on to greater things. And Ultracomp got merged/taken over with/by FoxIT. _________________ "Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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