The five ITIL books can be obtained directly from the publisher's website: HERE
Or as downloadable PDFs:
Don't have an account yet? You can create one. As a registered user you have some advantages like theme manager, comments configuration and post comments with your name.
Service related resources
Service Level Agreement
Note: ® ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.
Select Interface Language:
Please contact us via the feedback page to discuss advertising rates.
The Itil Community Forum: Forums
ITIL :: View topic - Looking for remote support solution...
tom_alter Newbie Joined: Dec 05, 2007 Posts: 1
Posted: Thu Dec 06, 2007 1:44 pm Post subject: Looking for remote support solution...
I am looking for a web conferencing and remote support solution that would work on both PC and Mac. Actually I’m in need of a tool that can present my computer screen remotely. Does this solution exist? Please help.
UKVIKING Senior Itiler Joined: Sep 16, 2006 Posts: 3553 Location: London, UK
Posted: Thu Dec 06, 2007 6:51 pm Post subject:
And how does this relate to the forum's topic ITIL ?
SHould you not go to a more appropriate forum _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
dboylan Senior Itiler Joined: Jan 03, 2007 Posts: 189 Location: Redmond, WA
Posted: Thu Dec 06, 2007 11:15 pm Post subject:
Although this question is in no way related to ITIL, I believe that the product called Timbuktu by Netopia is what you are looking for.
babat78 Newbie Joined: Oct 19, 2012 Posts: 1
Posted: Fri Oct 19, 2012 9:39 pm Post subject:
What I suggest is to have on premise web conferencing and remote support appliance installed such as rhubcom.com. It works on both Windows and MAC computers.
All times are GMT + 10 Hours
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
Logos/trademarks property of respective owner. Comments property of poster. Rest © 2004 Itil Community for Service Management & Foundation Certification. SV Site source (c)2003, and is Free Software under the GNU / GPL . All Rights Are Reserved.