Joined: Mar 04, 2008 Posts: 1890 Location: Helensburgh
Posted: Tue Dec 11, 2012 4:08 am Post subject:
Is this an exam question?
Do you mean the "root cause" has not been identified or cannot be identified? _________________ "Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
This is not an exam question and the root cause cannot be identified.
During problem review meeting with the stake holders, such problems should also be discussed and we currently do the following,
1. Understand the business impact
2. Technology impact
3. Identify the risks, mitigation plan and its implementation.
Is there anything else to be discussed apart from the above.
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