Search
Topics
  Create an account Home  ·  Topics  ·  Downloads  ·  Your Account  ·  Submit News  ·  Top 10  
Modules
· Home
· Content
· FAQ
· Feedback
· Forums
· Search
· Statistics
· Surveys
· Top
· Topics
· Web Links
· Your_Account

Current Membership

Latest: JLuw
New Today: 38
New Yesterday: 69
Overall: 148118

People Online:
Visitors: 51
Members: 2
Total: 53 .

Languages
Select Interface Language:


Major ITIL Portals
For general information and resources, ITIL and ITSM World is the most well known for both ITIL and ITIL Books. A shorter snapshot approach can be found at ITIL Zone

Related Resources
Service related resources
Service Level Agreement
Outsourcing

Note: ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.


The Itil Community Forum: Forums

ITIL :: View topic - I don't know where to start
 Forum FAQForum FAQ   SearchSearch   UsergroupsUsergroups   ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

I don't know where to start

 
Post new topic   Reply to topic    ITIL Forum Index -> ITIL Discussion
View previous topic :: View next topic  
Author Message
SantaClaus
Newbie
Newbie


Joined: Dec 12, 2012
Posts: 1

PostPosted: Thu Dec 13, 2012 2:55 am    Post subject: I don't know where to start Reply with quote

Hi Folks

This is my first post here so please be gentle with me.

As you should all know I run a very complex worldwide logistics operation.

Currently I don't use the ITIL service model but I think that's a mistake.

I need to move with the times. My organisation is complex, I need to consider my reindeers and Elves very carefully. They are the core of my operations team.

So where do I start? How can I improve my service delivery? I'm particularly troubled about how I keep an accurate customer datatbase and then more importantly how I identify the naughty people.

Following all the wet weather recently in the UK I have a particular problem contracting birds to clear moss from the roofs of houses. There is an 'elf and safety issue.

I look forward to you sharing your wisdom.

Thank you.
Back to top
View user's profile
MikkoH
Itiler


Joined: Dec 11, 2012
Posts: 20
Location: Finland

PostPosted: Thu Dec 13, 2012 3:59 pm    Post subject: Reply with quote

Dear Santa,
As you're not paying any taxes or tolls either, shouldn't you look into certain Sicilian organization for help? I'm pretty sure they will have all the answers for your problems, they seem to be running very similar outfit Wink
Back to top
View user's profile
Display posts from previous:   
Post new topic   Reply to topic    ITIL Forum Index -> ITIL Discussion All times are GMT + 10 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Powered by phpBB 2.0.8 © 2001 phpBB Group
phpBB port v2.1 based on Tom Nitzschner's phpbb2.0.6 upgraded to phpBB 2.0.4 standalone was developed and tested by:
ArtificialIntel, ChatServ, mikem,
sixonetonoffun and Paul Laudanski (aka Zhen-Xjell).

Version 2.1 by Nuke Cops 2003 http://www.nukecops.com

Forums ©

 

Logos/trademarks property of respective owner. Comments property of poster. Rest 2004 Itil Community for Service Management & Foundation Certification. SV
Site source copyright (c)2003, and is Free Software under the GNU / GPL licence. All Rights Are Reserved.