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ITIL :: View topic - Who should vote on a CAB call? IT or Business Voting member?
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Who should vote on a CAB call? IT or Business Voting member?

 
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john_itilforum
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Joined: May 09, 2013
Posts: 1

PostPosted: Thu May 09, 2013 6:45 pm    Post subject: Who should vote on a CAB call? IT or Business Voting member? Reply with quote

Please advise who should vote in the CAB call for a change.

Businiess CAB voting member or IT CAB voting member

We have 7 IT CAB voting members and 5 Busniess CAB voting members in
our company - We are a manufacturing company and we have our own IT dept. We need to have atleast 2 CAB voting members approval for implementing a change. (our poilicy do not define whether its a Business or IT CAB voting member. ) and thats my headache now

Regards
John.Change Manager.
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UKVIKING
Senior Itiler


Joined: Sep 16, 2006
Posts: 3294
Location: London, UK

PostPosted: Thu May 09, 2013 8:37 pm    Post subject: Reply with quote

IMNSHO and as I have been a Change Manager...

Here is my thought

The Change Manager is the one to APPROVE the change. That is the responsibility for the job

The CAB Members - who attend - need to approve as members that they are content with the change.. A non vote is the same as ovote of yes. As they do not deem it worth approving or rejecting

As to whether IT or Business CAB members approves.. it shoul dbe based on impact / scope / etc of the change being presented for approval

If there is NO Business impact, then the Business CAB members votes are immaterial

You need to write your policy document to this effect
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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