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As UKVIKING correctly mentioned, you need to take both the course and the exam from an approved training provider for ITIL intermediate. Taking the online exam is fairly simple - you just need a webcam and mike installed on your PC but you have to make sure there is no one around as you will be monitored while taking the test.
Tip: Try not to go in for an online exam conducted by APMG - their software and support is not that great..EXIN or CSME would be a better choice.
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