The five ITIL books can be obtained directly from the publisher's website: HERE
Or as downloadable PDFs:
Don't have an account yet? You can create one. As a registered user you have some advantages like theme manager, comments configuration and post comments with your name.
Select Interface Language:
Please contact us via the feedback page to discuss advertising rates.
The Itil Community Forum: Forums
ITIL :: View topic - Opinions wanted on white labelled IT helpdesk
AGIL Newbie Joined: Apr 16, 2013 Posts: 2
Posted: Wed Apr 17, 2013 12:54 am Post subject: Opinions wanted on white labelled IT helpdesk
Please could you offer your opinion on a channel only white labelled support service? What makes it good, bad.. terrible? your experiences?
Resold and rebranded to sit behind a particular IT reseller, marketed as their own service, sold to end users.
1st -5th line support. All the usual particulars... web portal, marketing etc etc
I would be really greatful for your opinions.
All times are GMT + 10 Hours
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
Logos/trademarks property of respective owner. Comments property of poster. Rest © 2004 Itil Community for Service Management & Foundation Certification. SV Site source (c)2003, and is Free Software under the GNU / GPL . All Rights Are Reserved.