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ITIL :: View topic - risk management - is it an aid to proactive Problem manageme
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risk management - is it an aid to proactive Problem manageme

 
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elbow
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Joined: Feb 14, 2011
Posts: 35

PostPosted: Tue Apr 23, 2013 7:17 pm    Post subject: risk management - is it an aid to proactive Problem manageme Reply with quote

From what i can gather, risk management is concerned with potential future effects of current decisions, while problem management deals with current effects of past decisions.

There is talk that risk management can be a great aid to proactive PM. I'm not hugely versed in RM, i wonder if anyone here uses it as a tool to aid their proactive work in PM?
Much appreciate any pointers
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KenLuo
Senior Itiler


Joined: Nov 03, 2012
Posts: 55
Location: Singapore

PostPosted: Wed Apr 24, 2013 5:10 pm    Post subject: Reply with quote

The objectives I gave to my Problem Manager is to:
1. Track the root cause analysis.
2. Reduce the production major downtime and # of incidents.

His team may have the knowledge to determine the impact in Risk Management, but this is not their responsibility.
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Luo, Tian-Hong (Ken)
Regional Operation Lead

ITIL Expert Certified
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