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ITIL :: View topic - Configuration Analyst/Manager Role in CAB (Change Advisory)
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Configuration Analyst/Manager Role in CAB (Change Advisory)

 
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rkim
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Joined: Jun 26, 2013
Posts: 1

PostPosted: Thu Jun 27, 2013 6:47 am    Post subject: Configuration Analyst/Manager Role in CAB (Change Advisory) Reply with quote

Hi,

Am curious to see if any of you folks that have CAB (Change Advisory Board) running in your department have a Configuration Analyst (Manager) attending CAB meetings? If so, what are his/her roles and responsibilities in CAB?

My department is in the process of creating Local CAB and I am trying to identify all of the relevant members from IT that will need to attend.

Best regards,
Roman
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Casey
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Joined: Jun 28, 2013
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PostPosted: Sat Jun 29, 2013 6:09 am    Post subject: Reply with quote

I am a change manager and run a weekly CAB.

The configuration Manager does not attend.

I attend, the Customer attends, and delegated representatives from their customers attend.

All stakeholders should attend, however, ask yourself, does the configuration manager need to attend - is there a purpose, benefit and requirement. If so, great, if not, then there is no need.

This is only my opinion.
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UKIT
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Joined: Sep 26, 2007
Posts: 38
Location: England

PostPosted: Fri Aug 23, 2013 6:01 pm    Post subject: Reply with quote

The Configuration Analyst/Manager could assist in providing details to the CAB of the impact to the business with respect to a change that requires downtime, resulting in the loss of service. (Systems and business relationships)
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UKVIKING
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Joined: Sep 16, 2006
Posts: 3293
Location: London, UK

PostPosted: Fri Aug 23, 2013 10:35 pm    Post subject: Reply with quote

The Configuration and Release Manager should either attend or ensure that all information in their area of scope is available to the CAB
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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aboveavg2
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Joined: Nov 11, 2013
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PostPosted: Tue Nov 12, 2013 9:57 am    Post subject: Reply with quote

I am a configuration manager at my company and a CAB member. It is important that I attend to make sure that I am aware of the changes that would impact the CMDB.

I also provide input if I believe a change will impact more than one BU and ask the question for other members to discuss.
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