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ITIL :: View topic - Beginner in Configuration Managment
lokeshwari Newbie Joined: Nov 19, 2013 Posts: 7
Posted: Wed Nov 20, 2013 12:31 am Post subject: Beginner in Configuration Managment
We have Configuration Managment for server Repositories... Its becoming difficult to followup with e-mails and ticketing system. Can any one suggest what can be done to manage in a structurak way ?
UKVIKING Senior Itiler Joined: Sep 16, 2006 Posts: 3359 Location: London, UK
Posted: Wed Nov 20, 2013 11:05 pm Post subject:
A tool ?
A ticket system ?
Doing the activities in an organised way ? _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
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