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ITIL :: View topic - Known Error
ssukhdip Newbie Joined: Jul 17, 2013 Posts: 1
Posted: Thu Jul 18, 2013 3:44 am Post subject: Known Error
I am new to updating Known errors.
I have created problems and have found the RCA.
I am using ITSM tool
Please let me know how i can create Known error in ITSM/HP SIM
If any documents are available, that would be very helpful
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