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ITIL :: View topic - Defining Events
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Defining Events

 
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Fang
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Joined: Sep 17, 2012
Posts: 13

PostPosted: Fri Jul 19, 2013 8:49 pm    Post subject: Defining Events Reply with quote

Sorry if this is a Stoopid question, but I'm struggling with examples of events that are pertinent to my Lab:

If several users call in to report issues with, say, accessing SharePoint, is that an event?


Or is the issue with SharePoint the event?

Thanks,

Fang
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