Select Interface Language:
For general information and resources, ITIL and ITSM World is the most well known for both ITIL and ITIL Books. A shorter snapshot approach can be found at ITIL Zone
Service related resources
Service Level Agreement
Note: ® ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.
The Itil Community Forum: Forums
ITIL :: View topic - Quality Assurance is Quartely job or Daily activities?
bluecat Newbie Joined: Sep 20, 2012 Posts: 18
Posted: Wed Sep 04, 2013 8:39 pm Post subject: Quality Assurance is Quartely job or Daily activities?
Quality Assurance is Quartely job or Daily activities? WHY?
Do we really need permanent staff on Quality Assurance ? WHY?
UKVIKING Senior Itiler Joined: Sep 16, 2006 Posts: 3374 Location: London, UK
Posted: Thu Sep 05, 2013 8:29 pm Post subject:
QA should be part of all of the teams work ethic
There should be some sort of audit / review to make sure QA is being done
Team Lead, mgmt as part of their duty
It depends on what is being QA'd _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
All times are GMT + 10 Hours
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
Logos/trademarks property of respective owner. Comments property of poster. Rest © 2004 Itil Community for Service Management & Foundation Certification. SV Site source (c)2003, and is Free Software under the GNU / GPL . All Rights Are Reserved.