The five ITIL books can be obtained directly from the publisher's website: HERE
Or as downloadable PDFs:
Don't have an account yet? You can create one. As a registered user you have some advantages like theme manager, comments configuration and post comments with your name.
Select Interface Language:
Please contact us via the feedback page to discuss advertising rates.
The Itil Community Forum: Forums
ITIL :: View topic - Quality Assurance is Quartely job or Daily activities?
bluecat Newbie Joined: Sep 20, 2012 Posts: 18
Posted: Wed Sep 04, 2013 8:39 pm Post subject: Quality Assurance is Quartely job or Daily activities?
Quality Assurance is Quartely job or Daily activities? WHY?
Do we really need permanent staff on Quality Assurance ? WHY?
UKVIKING Senior Itiler Joined: Sep 16, 2006 Posts: 3595 Location: London, UK
Posted: Thu Sep 05, 2013 8:29 pm Post subject:
QA should be part of all of the teams work ethic
There should be some sort of audit / review to make sure QA is being done
Team Lead, mgmt as part of their duty
It depends on what is being QA'd _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
All times are GMT + 10 Hours
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
Logos/trademarks property of respective owner. Comments property of poster. Rest © 2004 Itil Community for Service Management & Foundation Certification. SV Site source (c)2003, and is Free Software under the GNU / GPL . All Rights Are Reserved.